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Schroeder Customer Service A+

Discussion in 'Amps and Cabs [BG]' started by Zildjian106, Aug 16, 2007.


  1. Zildjian106

    Zildjian106

    Apr 8, 2007
    I bought a blemished 1210R from MF. The first time I played with my Mark Bass Little Mark II the 10" woofer was making a paper type flapping sound. :mad: I was very worried.

    I called up Musicians Friend and they told me that I could pay more for a new 1210R because they did not have any blemished items in stock. :rolleyes: I was not happy with that response at all.

    Then I called up Schroeder...guess who picked up the phone? Jorg himself! :) I told him my situation and he told me that he did not have any 1210R cabs in stock so he would send me a 1210L for no extra charge! :hyper: He also told me that he would pay for the shipping. What a guy!

    Jorg also told me that his cabs come with a 10 year limited warranty...amazing! :D Jorg really takes care of his customers!

    This is a big thank you to Jorg and Schroeder for their excellent customer service! I could not be happier with my experience.

    -Robert Ewing
     
  2. ::::BASSIST::::

    ::::BASSIST:::: Progress Not Perfection.

    Sep 2, 2004
    Vancouver, BC Canada
    +1,0000000000000000000000000000000000

    Jorg's service is the best I've seen from anybody, buying anything!

    I just bought a cab from him and I am very happy with his service.

    Schroeder Rocks!
     
  3. cadduc

    cadduc

    Mar 4, 2006
    my experience too

    thank you jorg
     

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