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SGD pickups : David Schwab's issues with taking money and not delivering

Discussion in 'Pickups & Electronics [BG]' started by john turner, Dec 22, 2013.


  1. Toptube

    Toptube Supporting Member

    Feb 9, 2009
    Past SGD customer here. Just letting you all know I ordered from Nordstrand last week. Was quoted 2 weeks and they shipped.yesterday. Only 8 days after ordering.

    I also had several pleasant emails with two of their people.
     
  2. Papazita

    Papazita

    Jun 27, 2008
    Ohio
    Because it's been a long time...
     
    SirMjac28 and ctmullins like this.
  3. Cadfael

    Cadfael

    Jan 4, 2013
    Germany, EU
    Off Topic - like your's ...

    The Dicie Chicks were played on German radio too (and they were on German TV).
    But they became famous in Germany because of their "political statement" (like Pink in "Dear Mr. President").
    People like the Dixie Chicks, Pink, Neil Young, Joan Baez or Ken Burns make America great!

    German arte tv will broatcast the 9 hours Vietnam documentation by Ken Bruns from next week on. I can't wait to see it, as I watched "The Civil War" for 5 times or more!

    SORRY - and I understand if a MOD/Admin deletes my post!
     
    staccatogrowl likes this.
  4. Sixgunn

    Sixgunn

    Jun 6, 2012
    Colorado Springs
    I don't wait 30 minutes after eating, to go swimming.
    You are a sarcasm ninja!!
     
  5. orange joe

    orange joe I am serious and don't call me Shirley

    Sep 7, 2012
    Albany NY
    He posted this yesterday. Supposedly the first pickup wound in his new shop.
    Sgd.
     
  6. Marcury

    Marcury High and Low

    Aug 19, 2007
    Mid Hudson Valley, NY
    This from his Facebook page:

    Everyone; I'm just getting back up and running with pickup winding. It's been a very slow process.

    All outstanding orders will be filled as soon as possible! But it's not going to happen overnight. I know some of you have been waiting a while.

    Feel free to send a message here about your order. I'll be contacting people as I get to them to verify you haven't moved, etc.​

    It never ends!
     
  7. Every customer who was stiffed by this lowlife should send him a message about their outstanding order.

    Any responses could be posted here for the inherent entertainment value.

    Who knows - maybe he has some new Tap Shoes.
     
    Sixgunn likes this.
  8. charlie monroe

    charlie monroe Supporting Member

    Feb 14, 2011
    Buffalo, NY
    devo_stevo, JoeWPgh and ctmullins like this.
  9. staccatogrowl

    staccatogrowl Supporting Member

    It’s been nine months since the last list update (babies :D have been made and born since then, but not one pickup was produced :meh: for a waiting TalkBass member).

    That's also about the same amount of time elapsed since the referenced Facebook "getting back into the pickup business / making it right by waiting customers" proclamation shared by Marcury a couple of posts above. Oh well.

    No new names appear on the SGD Lutherie / David Schwab rip-off list for over two years now, a likely testament to the efficacy of this TalkBass sticky. Major props to TalkBass mods for the sticky. Sadly, no orders have been filled in over three years.

    The first list consists of 49 TalkBass members that paid SGD Lutherie / David Schwab for pickups, preamps, wiring assemblies, trim rings and/or bass repair. These products/services were never delivered. The list of members waiting for product delivery or refund is shown below. The most recent list additions appear in bold.
    Note: Paypal's dispute filing time limit is 180 days. Also, Paypal purchases funded by your credit card could allow you a year for credit card chargeback against Paypal / SGD Lutherie / David Schwab.
    • 11/09/09 tubby.twins, custom "ramp" with 2 Sidewinder SW4-BC5 armatures
    • 11/09/09 tubby.twins, 1 Sidewinder SW4-BC5 (standard)
    • 05/30/11 tubby.twins, 2 ND3 humbuckers in BC5 cases, medium aperture (custom but already made)
    • 05/30/11 tubby.twins, 2 ND3 humbuckers in EMG40 cases, with wide aperture (standard)
    • 07/07/11 mammothvolume, custom Mudbucker replacements, £180~
    • 01/29/12 Mungi, 1 Gibson Triumph pickup clone, $150
    • 02/03/12 LDonnie, Custom MM preamp with active blend
    • 03/01/12 MetzBlaze, bridge humbucker, $125
    • 07/31/12 Mystic Michael, 2 sets custom Sidewinders. $250 deposit pd 07/12. $200 balance pd 02/25/14. $450 total
    • 08/27/12 Dominic Heynderickx, ND3-45, EMG-45-size soapbar 6-str, pd in full. Shipped 02/13. Belgian post office would not deliver package due to insufficient postage/fees. Package returned to SGD. Buyer repaid for shipping 08/13
    • 10/11/12 sevenone, 1 SG Mudbucker. $110. Initially delivered 02/19/14 with incorrect build. SGD subsequently provided shipping detail for replacement that has not been delivered
    • 11/09/12 LeifVernaculum, SW4-DLX
    • 11/10/12 Steffen, ND3-HB4s, $200 + $35 for shipping
    • 01/05/13 Justyn, SW4-BC5, $125, changed to 2-band preamp 04/13, after selling bass for which pickup was ordered
    • 01/08/13 miakai, 2 ND3-HB
    • 01/09/13 twspalm, 4 string SGD M*A*X
    • 02/08/13 kbakerde, was 2 ND3-TBs, 2-band pre, stacked tone/blend; now ND3-J4 set with stock 2-band pre
    • 03/16/13 Tyand, set of PJ Neo Multi coils. Upcharged 10/03/13, $415
    • 03/17/13 Swordsman3311, Neo blade Wal pickup, Nordstrand 3B-3 preamp, $425
    • 03/18/13 gidbass, 2 ND3 HB's, narrow neck, wide bridge
    • 03/21/13 hunterred43, wide aperture Neo, narrow aperture Neo
    • 03/25/13 bwoodman, 1991 Gibson Tobias Killer B5 bass sent to SGD for fingerboard replacement. $750 prepaid. Bass returned 05/19/15 w/ work incomplete
    • 04/05/13 keyofnight, 2 Sidewinders
    • 04/09/13 RPercival, 2 4-str Multi coils, MM cases, $150 deposit, $400 order, Paypal dispute filed > 45 days and denied
    • 04/11/13 Papazita, SW4-BC5 set
    • 04/14/13 Bassic Playing, ND3 Thunderbird
    • 04/17/13 bah, set of Neo M4 pickups, $225
    • 05/15/13 LowTonesPLS, ND3 P4 P bass
    • 07/03/13 Daveman, Sidewinder, ND3 mini-Neo, $260
    • 07/07/13 Mungi, buffer, $92
    • 07/27/13 BassGyver, ND3/SW4 combo + Multi coil J
    • 07/29/13 BassBert, 2 ND3 Thunderbirds w/ trim rings & 2 3-way mini switches, $380
    • 08/14/13 BassicJ, ND3-J4 S/L set, $210
    • 08/20/13 Bassdries, 2 Multi coil pickups, $436
    • 09/17/13 Nopalfunk, 2 Multi coils (MM size) 4 string pickups
    • 09/25/13 Bass42, 2 custom humbuckers, $150 deposit (50% of total)
    • 09/27/13 MOFuB, 2 ND3-J4 Jazzbuckers for 5-st Fender $210
    • 09/30/13 BackToTheGroove, soapbar pickup, 2 pots, wire
    • 10/01/13 jamesskylar, 2 ND3s
    • 10/02/13 neilshane, Mudbucker replacement
    • 10/15/13 approx, wastedspace4, pair Epi T-bird ND3 in mid Oct, $200
    • 11/17/13 RandyMolson, Stingray preamp modded for Sabre, $170
    • 11/22/13 SmoothOne, EB-3 replacement pickups, $260
    • 12/14/13 TSOM, ND3-HB, $170, defective pickup received & returned. Paypal dispute and credit card chargeback denied
    • 01/03/13 roberto traversa, 2 ND3s, $255
    • 02/18/14 Matt Kustom, ND3-J4 bridge, ND3-P4, $310
    • 04/08/14 warriorjoe7, 2 Wal pickup clones in Musicman covers with preamp. Order owed is complimentary by SGD as repayment for loan of original Wal pickup for reverse-engineering. re: post 1146
    • 04/21/14 mrpbody, Mini neo humbucker for Gibson Midtown/SG, $170
    • 03/15/15 opiate, 2 multicoils, 480 EUR ($537)
    The items on the second (next) list were also ordered directly from SGD Lutherie / David Schwab with direct payment at time of order. The orders were never delivered directly by SGD Lutherie / David Schwab. Instead, Best Bass Gear, a sympathetic and well-intentioned corporate rescuer, stepped in and delivered these orders to long-waiting Talkbass members. Best Bass Gear, a retailer known for great bass products and excellent customer service, attempted to help resolve outstanding SGD Lutherie / David Schwab orders, as well as establish a reliable product pipeline and service source for SGD. This short-lived, ≈3-month relationship ended poorly, resulting in Best Bass Gear dropping the entire SGD Lutherie / David Schwab product line. Best Bass Gear delivered as many orders in a couple of months as SGD Lutherie / David Schwab did in a year. Regardless of intervention the average SGD Lutherie / David Schwab delivery wait time ranged from 140 days to 1.7 years, averaging 1-year delivery time after payment. Best Bass Gear delivered pickups they were never paid for, and long SGD Lutherie / David Schwab delivery times far exceed the short time period of Best Bass Gear's heroic customer service and rescue attempt:
    • 07/09/12 ctmullins, was custom pair MM ND3s, final pmt made 09/16/12, now std ND3s in chrome T-Bird shells, $300, delivered 03/15/14, 614 days, or 1.7 yrs
    • 01/12/13 fRiGhTnIghT1971 set ND3-J4s, $230, delivered 03/13/14, 425 days, or 1.2 yrs
    • 03/20/13 JoeWPgh, J pickups, delivered 03/13/14, 358 days, or 1 yr
    • 09/06/13 dmac1961 2-blade Neo SCP, delivered 03/12/14, 187 days, or .5 yr
    • 09/09/12 sevenone, ND3-MHB, $133, Paypal dispute closed, filing > 45-days, delivered 02/19/14, 218 days, or 1.4 yrs
    • 07/01/12 Substandard, 1 Wal pickup clone quoted "few weeks,” delivered 02/14/14, 593 days, or 1.6 yrs
    • 09/20/13 Hawkesy, 2 ND3-35 narrow 4s, $280, delivered 02/07/14, 140 days, or .4 yr
    • 07/29/13 ericthedead, ND3 SJ4 M4 set, 2-band pre, Bourns blend pot, wiring, $344, delivered 02/11/14, 197 days, or .5 yr
    • 08/31/12 markcook, ND3-40 and quick connect system, $133, delivered 02/01/14, 519 days, or 1.4 yrs
    • 03/28/13 jeffmensch, ND3-BC4 wide aperture set, $245, delivered 01/29/14, 307 days, or .8 yr
    • 02/20/13 edwinhurwitz, 2 ND3-45s, delivered 01/29/14, 343 days, or .9 yr
    The items on the third (next) list were originally ordered from SGD Lutherie / David Schwab. They were delivered by SGD Lutherie / David Schwab after vociferous, repeated, passionate, and frustrated requests by Talkbass members. Average wait time from Talkbass member payment to SGD Lutherie / David Schwab delivery ranges from 44 days to 5.8 years, averaging 1.4-year delivery time after payment:
    • 01/02/13 undertow777, 2 SW4-40 Sidewinders (EMG-40 size deep/narrow) delivered 06/11/14, 525 days, or 1.4 yrs
    • 06/24/12 klegdixal, 2 Sidewinders, wide/deep set, DC40 covers, KSBT pre, delivered 05/05/14, 680 days, or 1.9 yrs
    • 06/18/13 jiker, ND3-35 neck, SW4-35 bridge set. Bridge wound hot, $208, delivered 04/20/14, 306 days, or .8 yr
    • 06/10/08 warriorjoe7, Wal pickup loaned for reverse-engineering design. Returned 04/10/14, 2,130 days, or 5.8 yrs after loan. Order owed on outstanding list above is complimentary by SGD, as repayment for loan of Wal
    • 11/27/13 GKW94J, EB-3L, $260. EB-3L cover sent to SGD, delivered 01/10/14, 44 days, or 1.5 mos after Paypal dispute
    • 11/21/12 selassie1, 2 M5 pickups repair, delivered 12/7/13, 381 days, or 1 yr
    • 08/31/12 Asomodai, 2 7-string Ken Smith clones $235, delivered 11/30/13, 456 days, or 1.2 yrs. $100 additional “incentive” paid to SGD prior to delivery of multiple orders
    • 10/29/12 Asomodai, 2 Gibson RD clones, $235, delivered 11/30/13, 397 days, or 1.1 yrs
    • 09/09/13 mmbongo, 2 Neo Soapbars, Bart MK size, delivered 11/23/13, 75 days, or 2.5 mos
    • 11/08/12 HypersoulRocks, 2 Thunderbirds, delivered 11/20/13, 377 days, or 1 yr
    • 12/02/12 Asbrinkman, ND3-HB4, delivered 11/13, just <1 yr
    Items on the fourth and final list are refunds received from SGD Lutherie / David Schwab, following action taken by customer (see an example of how at post 19):http://www.talkbass.com/forum/f38/sgd-pickups-david-schwabs-issues-taking-money-not-delivering-1040109/#post15289483:
    • 06/13/14 CharlieSquid, multi coil pickups, all electronics & wiring, $660. Credit card refund from chargeback against Paypal/SGD reported 09/17/14
    • 01/12/13 Joey Medina, pair of Neo 5s, $250. Credit card chargeback against Paypal/SGD filed. Refund reported 09/05/14
    • 08/23/13 reverendrally, custom thinline Neo humbuckers $276. Paypal dispute started 01-16-14, credit card chargeback against Paypal filed. Refund reported 02/03/14
     
    Last edited: Sep 21, 2017
  10. Actually doubting to send him a message... I don't have a 6 string bass anymore, but never say never.