Shipping damage help

Discussion in 'Classifieds Usage Discussion and Help' started by fretlesswonder, Sep 21, 2016.

  1. fretlesswonder

    fretlesswonder Supporting Member

    Jul 26, 2006
    New Jersey
    Okay, sold a bass on Reverb, I used their shipping label service, it was UPS. So, the bass was damaged in transit. I refunded the Buyer, bass was sent back to me. Now, I must get a repair quote, email to Reverb and they will reimburse me for the repair.

    I'm I wrong, but when my guitar was destroyed by UPS, I was refunded the $850, because I had the insurance. They actually picked up the guitar, as it was now their property.

    Has anyone ever had/encountered the same issue?