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Shipping Question

Discussion in 'Off Topic [BG]' started by pica, Dec 1, 2013.

  1. pica


    Nov 26, 2009
    What should I do if UPS leaves a bass outside my house all day in the cold. Chances are I will not be home when it arrives. Will that crack the paint or finish or damage the neck?
  2. Gorn

    Gorn Supporting Member

    Dec 15, 2011
    Queens, NY
    That's why I have basses shipped to me at work. Is it already in transit? Can you have it rerouted to a local ups facility?

    The cold probably isn't great for it, but it's extreme swings in humidity that can do damage.

    Maybe have a neighbor you trust hold it for you?
  3. tplyons


    Apr 6, 2003
    Madison, NJ
    Shouldn't if it's a modern polyurethane or polyester finish. Maybe if it's an older finish.

    Just make sure you acclimate it slowly back up to room temperature. i.e. Keep it in the case for a day for it to warm up slowly.

    Look into UPS My Choice, you can have it held by a UPS facility for you to pick it up, or have it re-routed to your office.
  4. Modern paints aren't too likely to crack and the neck may need a bit of an adjustment at worst.

    If it does happen, the most important thing to do is let it acclimatise slowly. Don't take it into and open the box in front of the fire. Bring it it, put it somewhere not to warm within the house and give it a while before opening.
  5. P Town

    P Town

    Dec 7, 2011
    Let it acclimate to the warmer temperature inside your house slowly by not unpacking it for a few hours.

    It will have passed through different temperature environments during transit. While in air, or large truck transport it will not be in a temperature controlled environment. The last few miles will probably also be in an environment near ambient outside temperature.
  6. Unrepresented

    Unrepresented Something Borderline Offensive

    Jul 1, 2006
    San Diego, CA
    A) The temperature outside your house will not be significantly colder than the back of an uninsulated, unheated delivery vehicle it has been traveling in.

    B) If you don't want your bass left outside for other reasons, contact the shipping company and/or leave a note on your door. Most have a "will call" service for situations exactly like this.
  7. ShoeManiac


    Jan 19, 2006
    New Jersey
    There are a few options. You could potentially head this off in a number of ways.

    -First, get a signature requirement. If the parcel requires a signature, UPS or whatever other carrier won't just leave it on your doorstep.

    -Actively engage the carrier with your tracking info. I've actually reached out to UPS and FedEx with my tracking number and requested that they hold the package at their local facility. Then you just go in with your tracking info and an ID and make the pickup.

    As for dealing with it being delivered when you aren't home? Definitely let the instrument acclimate in it's case for several hours before unpacking it. A trusted neighbor/friend/relative who can pick it up and store the instrument for you is another option, too
  8. Pilgrim

    Pilgrim Supporting Member

    Won't hurt it. Just bring it into the house and let it sit for an hour before opening it.
  9. blastoff99


    Dec 17, 2011
    SW WA
    Guess I'd worry more about theft than cold. It's another good reason to have the bass held or delivered to a trusted neighbor.
  10. tastybasslines

    tastybasslines Banned

    May 9, 2010
    Los Angeles, CA
    +1. Torture I know, but the safe route. Usually the basses I get in the mail are in a box, inside another box. Should be OK IMO, but I'm no expert.
  11. pica


    Nov 26, 2009
    Thank you all for your responses. Great suggestions.
  12. fourstringdrums

    fourstringdrums Decidedly Indecisive Supporting Member

    Oct 20, 2002
    I'm a UPS MyChoice member. I'm in an apartment and I hate having to wait around for them and we've had packages stolen, so there's no way I'm having them leave it. So I use that membership to reroute the package to my UPS Store up the street. It's $40 a year, but worth it.

    Though I have a bass coming on Wednesday and it's coming via Fedex. They allow you to reroute for free.