Hi! After my gig on friday, while loading out, my SM12.0 took a two foot dive onto the tarmac, inside it's bag. It unfortunately made contact at the worst possible point- the right side of the front panel. The master volume knob is now bent toward the shape knobs by about 1/8th of an inch, and the front panel under it is slightly bent up. Plugging it in and powering it up produced the awful alternate cutting out/loud squawking one would expect. There is no other visible damage. Obviously, this is not a warranty repair. My conundrum centers around getting the repair done. There is a place locally where I get all of my repairs done, and they have always treated me VERY well. Like, one of the family well! Cutting or completely comping bench fees, replacing components with better ones they had laying around for free, etc. (I'm a good customer; I break stuff) They are not a GB authorized service center. The owner/tech has been doing audio repairs for over 40 years, and they are authorized for Crown, QSC, Korg, Fender, Marshall, etc. They repair 80's digital keyboards, 60's tube amps, etc., everyday. They did not sell me this amp, and I have no idea whether the tech has seen one before or not. I've been using them for twenty years, and had nothing but good experiences. The nearest authorized service center is about 1.5 hours away (address from the GB website). Website is "under maintenance" and they don't seem to be answering the phone. I live in MA, so there are other service centers that are a similar distance. I just don't want to drive that distance repeatedly if the head needs more than one trip to the tech. I have backups, but honestly, they pale in comparison, and I am now officially spoiled by the SM. So, my Boston/Rhode Island fellow TB'ers... has anyone had local non-warranty repairs done to their GB SM? Anybody had good experiences with any of their authorized service centers (not necessarily with GB products)? Has anyone here had any experience with "TJ's music" in Fall River, MA? Am I crazy for even thinking about taking this to my local guy, or is replacing a pot the same no matter how state-of-the-art the amp is? Is it worth risking a 400$ repair bill from a tech who doesn't know me from Adam (after two hours of sharing the road with the worst drivers in the known universe) when I can drive ten minutes and get it repaired (maybe) for 60$+ parts? What is the likelyhood of it not just being the Master Volume pot that needs replacing? Help!