Slight issue on new Human Base!

Just received a new Human Base BaseX.oc 4 from The Perfect Bass and it is amazing.

There is one slight problem with it though- the strap button on the upper horn looks as if it were installed slightly crooked. It seems solid enough, but it is on an angle from the install point and the screw is slightly visible because there is a gap between one of the faces and the horn of the bass.

I guess I have two questions:

A) Should I go about trying to re-install it properly myself?

B) Should I mention something to the guys at TPB and see what can be done about it, or at least some type of compensation for the issue?

They are great guys over there, and gave me a heck of a deal, but I still was under the assumption that this wouldn't have any issues.

 

It really isn't TOO bad of a fix. Would you recommend filling the old hole with some wood putty, then drilling a new pilot hole and just screwing it back in?

 

here's a pic of a different one from BassCentral:



There is an angle, but it is MUCH more flush.

 

They got back to me nice and quick.

They offered to fix it up under warranty, but after speaking with Praxis, it seems it really is less of a defect and more of just part of the style. Although it is SLIGHTLY less aligned than it could be, it is plenty solid and shouldn't be a problem at all.

Chances are, more damage would be done by the climate and delivery service going from NJ to CA (and back) than this small issue, so I'm just going to leave it be, or if anything try to just fix it up myself (if it really poses an issue...).

 

No more GAS?

I really recommend trying one- this bass is amazing, despite this tiny little issue.