They know it's not in Orlando....they know it's not in St. Augustine...but as far as the rest of the planet goes, they ain't got a clue. Out of 5 dealings with Fedex this year, they have hopelessly screwed up 4 of them. Including flat out lieing about delivery attempts made. Incompetant effing morons! How long do you figure a bass can sit in the back of a 130 degree FedEx truck in Florida before the neck warps and the fretboard delaminates and the frets pop?