Never in my personal history of making online purchases has a retailer EVER called me to thank me for my purchase, and yet that's exactly what happened this past Saturday! Very early Saturday morning (couldn't sleep) I bought a foot switch for my amp from Sweetwaters. Never dealt with them before. Lo and behold, about 8:30am Saturday morn I get a call from them to thank me for buying it! I forget the name of the guy who called me, but I was just flabbergasted that they called at all! We ended up chatting for about 20 minutes about all things bass-ish, and their store history. Super-nice guy, wish I remembered his name though. Anyway, I just thought that was really cool. And of course I'm throwing the obligatory, "not affiliated with Sweetwater in any way" line.