Spyware problems

Discussion in 'Off Topic [BG]' started by DaveBeny, Nov 7, 2004.

  1. DaveBeny


    Mar 22, 2000
    London, UK
    For the last week or so, we have had real problems with our home PC. Whenever you open IE and connect to the internet, at least two other IE windows open up: one is a porn links page; the other is Amazon's DVD chart. When surfing the internet, other windows periodically open, containing adverts for things such as perfumes, acne treatments, Amazon etc.

    I've had a look at previous threads on this topic and have installed the following programs:

    - Norton Antivirus
    - Ad-Aware SE Personal
    - Spybot
    - SpywareBlaster

    All these programs detected problems, which have subsequently been deleted/fixed. The unwanted webpages keep appearing though. This is a real problem, as this is a family PC.

    Norton doesn't show any viruses, but did find two 'at risk' files:

    "c:\Documents and Settings\richard's\Local Settings\Temporary Internet Files\Content.IE5\S0KSDYT3\2[1].html is an adware threat."

    "The compressed file WinAdToolsX.dll within c:\Documents and Settings\Richard M\Local Settings\Temporary Internet Files\Content.IE5\M27545N\bridge-c46[1].cab is an adware threat"

    Norton failed in its attempt to delete them. Should I attempt to manually delete them? Are these two files likely to be behind the continuing problem?

    We use XP on this machine, and each of the five of us use our own account. The problems affect all the accounts.

    Thanks in advance,
  2. I'm not sure how to prevent these IE pop-ups, but you can avoid them altogether by using a different web browser. Do a search for Mozilla and download the latest version. That is what I use now and I don't think I've had a single pop-up or spyware problem since.
  3. dave_clark69

    dave_clark69 Guest

    Jan 17, 2003
    Download service pack 2.
    Use Mozilla Firefox, or stay away from IE. Bill gates is so silly using activeX with it.
    If you can, keep off windows, but that is pretty hard.
    You got the spyware from downloading dodgey files. Most probably from free games or screensavers. Or from having Kazaa. Beware of what you download.
    That should sort it all out
  4. Finger Blister

    Finger Blister

    Jul 8, 2003
    I had the same problem until I
    deleted my old version of Spybot and installed the newest version.
    (from Spybot 1.2 to Spybot 1.3)

    Then I went ahead and updated to XP service pack 2.

    All's well.

    No more adware.
    No more pop-ups.
  5. JayAmel

    JayAmel Moderator Staff Member Supporting Member

    Mar 3, 2002
    Aurillac, France
    Not that much ;)

  6. You've been hijacked.

    No matter WHAT browser you run: viruses, hijacking, adware, and spyware is still possible. Everybody blames IE, but the reality is that IE is on most machines, so it gets the brunt of the attention from people that write malicious code. The other browsers are also susceptible, there is no such thing as a "safe" browser.

    Back to the problem: Soem of these spyware/hijacking bugs are pretty hard to kill. If the latest Spybot or ad-Aware SE doesn't get it, you may have been infected with CoolWebSearch. Go to www.dslreports.com and search under "Security" forums. They have a detailed instruction "manual" that should help, especially if you have CWS. They can link to a file called CWShredder that will fix that problem. I highly recommend that forum, you will learn a lot.

    I run SP2, it installed without any problems, and it does eliminate the garden-variety popups.

    Good luck.
  7. Boplicity

    Boplicity Supporting Member

    I had really good luck with Spybot: Search and Destroy. It helped me kill a really irritating program that had taken over my computer with an unwanted intrusive search engine and maddeningly endless pop up and pop under ads. Spybot is free, but they would like a donation to show appreciation. I run Spybot at least once a week.

    One thing it didn't do was stomp out DSO Exploit. Finally I read in the newspaper advice that if you go to this web site, you can eradicate DSO Exploit. I did and it worked...at least for now.


    Like Spybot, it is free and it was fast! Good luck. Let us know if this was any help.

    One caveat. Be careful of pop up ads that tell you your computer is infected with spyware or adware. If you click on those deceitful ads, and download their "fix", they will actually infect your computer with adware. Jerks.
  8. Yeah, this one is defintely true, my home pc, which was mainly used by my mom and dad, to use Outlook Express, surf some hotmail.com, and surf some tourism side, rarely got any spyware installed.

    If you have got a adware with porn, its 99% from either one of the P2P clients, or one of the Warez sites you visit.

    And if you can't stay away from those - http://getfirefox.com
  9. dave_clark69

    dave_clark69 Guest

    Jan 17, 2003

    What about the whole Bill Gates using ActiveX with IE. I am pretty sure of this. That is how you get all this crud downloading and installing onto your computer.
  10. kserg


    Feb 20, 2004
    London, UK
    HAHAHAHAHAHAHAHAHA... i LIKE!!! your "location"!!!!! thats soo geeky :D

  11. kyo


    Jul 6, 2004

    also try Hijack This
  12. HeavyDuty

    HeavyDuty Supporting Curmudgeon Staff Member Gold Supporting Member

    Jun 26, 2000
    Suburban Chicago, IL
    First, who's Richard? Slap him.

    Then, try CoolWebShredder. Actually, try it, then run each of your other spyware removal programs again in safe mode. I've had stuff that didn't show in a normal scan that were found when cleaning in safe mode.
  13. DaveBeny


    Mar 22, 2000
    London, UK
    Richard is my 16-year old brother, who often downloads game demos and other rubbish. I would have thought it would be him that would cause problems with the PC.

    I have tried running CoolWebShredder, but it didn't find anything. Thanks for the tip about running the programs in Safe Mode - I will try that this evening.

    Until I install XP Service Pack 2 and get these problems solved, I've told everyone to use Firefox instead. No pop-ups so far with it.

    We have a Norton firewall running at all times.
  14. dave_clark69

    dave_clark69 Guest

    Jan 17, 2003
    Tell your brother to stop downloading because a) its illegal and b) it is mucking up your computer
  15. MJ5150

    MJ5150 Terrific Twister

    Apr 12, 2001
    Lacey, WA

    nothing illegal about downloading game demos....that is why they are out there......as far as other "stuff".....well, people do what their conscience allows them....your definition of illegal may not be the same as someone elses.

  16. dave_clark69

    dave_clark69 Guest

    Jan 17, 2003
    True. But its using a bit torrent. Why you would use a BT for a demo i do not know. Also, when your running a bit torrent client, you are letting people upload stuff off you without knowing it. So you may only be downloading legal demo's, but other people may be downloading games that you have bought, and that is illegal
  17. DaveBeny


    Mar 22, 2000
    London, UK
    I didn't expect this thread to turn into a discussion on downloading, but:

    We have had 'bittorrent' on the PC (mostly for getting the occasional jazz bootleg from Sharing the Groove, although that site doesn't seem to operate any more).

    Downloading commercially available music/films is a big no-no in our house.

    I don't think that the software allows others to download just anything from your PC - just the torrent file that you happen be downloading yourself.