I was just thinking of the amazing support I've gotten over the year from bass gear manufacturers. It seems they are unique in their desire to put our needs above profit. Here a are a few of my experiences, I'd like to hear yours. I've been to Stuart Spector's shop on a few occasions. The first time I met Stuart he spent three hours showing me around and talking about everything from basses, to fly fishing to painting. A pot went on my Euro and they insisted I stop by to have it fixed. I got a great set up from Jimi and free t shirt to boot. Always treated my right, not bad for a weekend warrior. I've had the pleasure of hanging out with Martin Keith. One of the nicest guys you'll ever meet. Amazingly modest too. He has a great family too. Our wives are co workers. I attached a funny note to my Gallien Krueger 800RB registration once. Bob Gallien's secretary called to tell me how much he liked it and that he wanted to send me a t shirt. I must have had over a dozen detailed email correspondances from one his engineers once. I was attempting a repair on a 1001RB. They guy was so patient, never made me feel like it was a bother. Took a real interest in seeing it through. My Facebook friend, Larry Hartke, went out of his way to get me a new driver for my HyDrive 410 once. It was less than a month old and one of the drivers crapped out. Musicians Friend, where I got it, wanted me to return it and said it would take a few weeks. Just so happened my 410XL had just blown a driver (the reason I bought the HyDrive) so I didn't have a spare. I found Larry's phone number on TB and called him. He sent me drivers for both cabs even though the 410XL was over ten years old. He couldn't care less, just wanted me to be happy with his gear. We had a great conversation as well. The guy treats you like an old friend. I called Phil Jones Bass customer service once when my Bass Buddy started acting up. Phil answered the call himself. We had a great conversation, mostly consisting of me telling him how amazing I thought his stuff was. Apparently he likes to keep in touch with his customers. And of course we all see how amazing Jeff and Andy from Genz Benz are. I've corresponded with Andy about my Shuttlemax and he's always been very helpful and gracious. All Jeff does anymore is tease us with new gear. The man is going to make me lie to my wife...again. No dear, it's not new, I've had that amp for years. What other industry has such talented builders who take the time to talk to their customers? I can't think of any. I have had such great experience over the years and truly appreciate their dedication to their craft.