So yesterday it stormed here. I heard the thunderclaps and shut everything off like I always do, except this time I forgot to unplug my cable modem and router. Right, the modem got zapped. No biggie, I knew better, and I'm told that homeowners will cover it (although I haven't investigated, and it doesn't bother me if it doesn't work out that way). Off to CompUSA I go to pick up a Linksys cable modem and then I come home and connect it up and call my ISP to give them the modem's MAC address so they can get it provisioned into the network etc. 2 and a half hours later, the provisioning and setup finally takes and the modem works and I'm connected. During this time apparently the entire call center was trying to figure out why this wasn't working when everything looked right on both my system and theirs, but both the tech and myself could see as far as the modem, but not beyond. When it was all said and done (after several restarts of the modem, my computer, various unpluggings, etc), it worked. I asked if I could get some sort of plaque for the weirdest tech support call of the week, and he said he'd work on it. I <3 the intarweb. I didn't realize how fun it was until it was gone.