There are few people intimately fammiliar with my previous thread about my Ashdown headaches, to whom I promised an update, and for anyone else you can read the original thread here: http://www.talkbass.com/forum/showthread.php?t=237535 Okay, so after being in touch with all of the Ashdown heads of state, Mike Van Tine, who's for the most part running the New Jersey Distribution warehouse for Ashdown, drove 300 some mile up to Albany to see me today. Bearing a stationwagon full of amps, shirts, coffee mugs and other goodies, we set up so I could demonstrate exactly what the problem was. He agreed there was definetly some kind of issue with the output section on Amp #3, ( the second replacement that was sent to me ), explained that amp #2 ( first replacement ) should never have seen the light of day becuase it was shipied incorrectly, and that my original beef with Subharmonic on my original amp, the only one that didn't clip out, was a widespread problem which was fixed in early 2004 with a redesign of the whole Subharmonic circuit board. He went on to say that shippng and warehousing have been in a far less than ideal state since Ashdown first entered this market. Apparently, after The Founders of Ashdown refused to sell the company to Fender for $802.75 Gigamillion, Fender made some serious behind the scenes attempts at preventing distribution of the Ashdown brand in the US entirely, leading to the neccessity of having a seperatley owned Distro center. The warehouse is a distro center for several brands, and a great deal of QC is done right there. Mike blamed inexperienced staff, and a 2000 mile stretch of ocean between the amps fresh off the line and the Company's owners, for alot of the errors. These are problems nobody wants to hear about, and most people who have malfunctioning amps aren't even going to care, but as a small business owner, I can understand and respect these type of problems, and what really impressed me was the sincerety and generosity behind the company's efforts to please me and make everything good, as well as taking the time to demonstarte to me the continuing efrforts to streamline and inprove thier QC measures and shipping procedures....... Try calling Ampeg and asking if one of thier executives wouldnt mind driving 4 hours to your place and checking out your problems before giving you a new amp..... Bottom line, as I've said before, Ashdown has the best sounding bass amps I've ever used. Otherwise I would have lost my patience after the first replacement amp malfunctioned, gotten my money back, and bought something else that wouldn't have sounded as good, but performed reliably.... Ashdown went way above the call of duty to help me get things straight, opened the door to many more good things and a great open repore between myself and the Brand ( as well as many other players ) and earned themselves a dedicated friend of the company. For those who posted on my previous thread about problems with thier Ashdown stuff, check and recheck your problem to make sure it's the amp to blame, get some opinions, and reach out to Ashdown directly. They will go the extra mile your local dealer may not to make sure you're happy and get your money's worth.