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Discussion in 'Hardware, Setup & Repair [BG]' started by TheOriginalName, Jun 1, 2018.
The cause is an accident not a defect or manufacturing flaw so my answer would be no, it will not be covered.
Use the same logic you would with an auto. A warranty covers service related items and defects but not repairs caused if you accidentally drive through your garage door or run into a wall.
You can avoid problems like this by installing some type of strap locks, a strap that has it's own strap lock, or elliptical end pins that will keep a strap from pulling free. Sorry, but this one is on you.
Where did the strap break?
The Pro Coverage Plan does cover accidents and mishaps. It's insurance, not a warranty. It's even done through Assurion, the same company that does cell phone insurance. There's most probably a deductible, but it should be covered.
Take it to GC. There will probably be a deductible but it should be covered.
You can ask, but I doubt it. That's not a defect.
Here are the terms of coverage.
After a quick read you seem to be out of luck.
A. The strap doesn't appear to be broken at all, looks like it simply came off the button.
B. That's not a defect in the instrument nor the strap so warranty likely doesn't apply.
C. If it's an insurance thing, read the fine-print details to see what it covers. Ignore what the sales pitch was, read the actual policy.
D. Buy a good set of strap buttons or strap-locks, make sure they are installed correctly each time and prevent this.
How much more specific could it be: Covers accidental drops, no deductible.
Sorry man, but this looks like the strap just slipped off the button.
It used to happen to me a lot, but it stopped completely after I installed strap-locks.
However, I’ve never had any of my basses or guitars actually hit the ground when this did happen. Were you playing it at the time? Should have been an easy catch, the neck should have already been in one hand.
To those who say he’s out of luck, why isn’t the strap slipping off the pin and the bass crashing to the ground considered an accidental drop? (Policy says accidental drops are covered)
Huh? Read slowly then. He's covered.
Instead of asking us, why don't you check with GC?
That blows, dude... covered or not, sorry it happened.
This is the funniest thread. A lot of people chime in to say he is screwed, even linking to the insurance policy which says: covers accidental drops with no deductible. Just goes to show the combined knowledge of many is often less than the combined knowledge of an individual.
But, wouldn't it be easier to ask the source rather than a huge number of people who don't work at GC and that huge number of people usually show disdain for GC anyway?
I’d delete the thread in case there’s some fine print that states the strap falling off the strap pin isn’t considered an accidental drop and hence no coverage, but the bass simply falling out of your hands is considered accidental, and thereby covered.
Could be a defect in the strap button, just a poor design overall.
Did you read all of the Legalese in "Terms and conditions" - specifically what's not covered ?
Not just the bullet points on the page about drops.