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THG knobs order delay ?

Discussion in 'Luthier's Corner' started by Jazz Ad, Jun 22, 2007.

  1. Jazz Ad

    Jazz Ad Mi la ré sol

    Anybody ordered from Roger recently ? ANy problem getting your stuff ?
    He seems to be buried under work.
    I paid for custom tuner buttons at the end of last year and still am waiting for them. He answers my monthly pingings. Good communication but he comes with a new excuse every month.
    I'd rather get a reasonnable deadline.
  2. SDB Guitars

    SDB Guitars Commercial User

    Jul 2, 2007
    Coeur d'Alene, ID
    Shawn Ball - Owner, SDB Guitars
    I've had nothing but good quality and timely work form Roger...
  3. RLK


    Apr 15, 2006
    Clinton Township, MI
    Did you give him a custom shape?

    I ordered tuner buttons (of my design) from Roger and those took at least six months.
    They are CNC machined.
    For new designs he has to develop a new 3-d program .

    I'm guessing he does the "stock" shaped orders a lot quicker.

    I have to note:
    He had to do mine twice because of miscommunication (at no extra charge).
    At the end, the work was first rate.
  4. Jazz Ad

    Jazz Ad Mi la ré sol

    Yes it's a custom order with a custom shape.
    I even had my luthier send him the proper wood.
    I chose him because I know he does a great job.
    It's doesn't really matter how long it takes.
    It's just that I'm the one who's got to ask about the status of my order (less than once a month) and each time I get told they're about to ship and will be ready within a week.
  5. Primary

    Primary TB Assistant

    Here are some related products that TB members are talking about. Clicking on a product will take you to TB’s partner, Primary, where you can find links to TB discussions about these products.

    Jan 16, 2021

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