Truss rod

Discussion in 'Miscellaneous [BG]' started by John Davis, Sep 15, 2001.

  1. John Davis

    John Davis Guest

    Mar 27, 2001
    Houston, Texas
    Ok, I have a big dillema. I just got my new Cort Cubow 4 String Fretless back from the shop yesterday to get the truss rod adjusted. Well, upon getting it the manager had told my mom(who was the one who went to pick it up, I was at band practice) that the truss rod was stripped and I needed to get a new one. Can I order a new truss rod or do I have to get my money back on the bass?
  2. Turock

    Turock Supporting Member

    Apr 30, 2000
    I would get my money back.
  3. How new is it? did you buy it at that music store? can you get our money back?
  4. John Davis

    John Davis Guest

    Mar 27, 2001
    Houston, Texas
    I bought the bass about two weeks ago, and I didn't take it to the place that I bought it from(mostly because the place I did buy it from is over a half hour away and I was in a hurry). And I called up the store, and they said they would give me my money back, but is that my only choice to this problem?
  5. embellisher

    embellisher Holy Ghost filled Bass Player Staff Member Supporting Member

    No, it's not your only choice, but it's the best or next best one.

    If they have another, you can exchange it. If they don't have another, you could get a refund.

    Your other choice is to get the neck repaired or replaced under warranty, but you could be without the bass for a while.
  6. Bass Guitar

    Bass Guitar Supporting Member

    Aug 13, 2001
    It's a new bass, so it should be under warranty. I would actually get a NEW one with an unbroken truss rod - don't order a new truss rod to be inserted into the one you have already - get a NEW stock bass. Make sure you note down the serial number of the one you have already so you know the store is not going to give the same bass back to you again.
  7. If your truss-rod is broken/stripped/whatever, something happened to the bass that wasn't supposed to happen.. truss-rods don't break that easily.. get a refund, and buy a new one - in an other store -

    at leas.. that's my vision on it..
  8. I usually find most stores are very good if something major is wrong with a product, do not settle for keeping the bass and just getting a partial refund. That is some serious damage. Although I hope they do not accuse the other music store of stripping it cause then you could get into some real difficult stuff. You only had the bass 2 weeks and had to get repairs you should have most definatly contacted the store you purchased it from and either made them aware of the situation before hand or get them to fix it free of charge. But really get a replacement and I'd suggest go somewhere else if they are not all that credible.
  9. John Davis

    John Davis Guest

    Mar 27, 2001
    Houston, Texas
    Yeah OK, well I went to another shop today, to see if it could be fixed. It turns out nothing is wrong with the truss rod. I was like ***???? So now I am thoroughly(sp?) pissed off at House of Guitars. Thanks anyway.
  10. thats the spirit :)

    well glad to hear that I found it very annoying