I just picked up a BDDI and I'm using it to play along to tracks on my computer through my audio interface (Focusrite Scarlett). I'm using the XLR out on the BDDI to the line in on the Scarlett. The BDDI and Scarlett are both set to line level. The volume level just seems week. The level on the BDDI is turned up to 3 o'clock and the input on the Scarlett is up just as much. Is this normal for Tech 21 products? Am I doing something wrong? Thanks for all help!