I know there was a 10+ page thread on this earlier, but I figured I would let everyone know about a friends experience: I have a friend who has paid in full for an archtop guitar from Ken Bebensee. I think he is now somewhere around two years past due. My friend is trying to either get the guitar or his money back. He has threatened legal action, and is now probably going to have to go forward with it. Ken won't even answer his e-mails or phone calls. Just a warning for anyone who might be thinking of using him as a luthier. Matt BTW - I say two years past due and am being conservative, I think he is now hitting the 4 years past due mark, but I forgot to ask him how long when I talked to him last night.