Warwick done me good!

Discussion in 'Basses [BG]' started by Joe Nerve, Aug 26, 2001.

  1. Joe Nerve

    Joe Nerve

    Oct 7, 2000
    New York City
    Endorsing artist: Musicman basses
    Recently had a few problems with my Warwick and was getting disgusted. Someone here (sorry, forgot who) recommended I speak with Dale Titus, whom I had spoken to once before regarding employment, and he restored my faith in the company and in customer service people. He was freindly, apologetic about my problems, and sent me the parts I needed without charge. That wasn't my experience a month earlier when I dealt with someone else there. They weren't discurteous or anything, but I had to pay more than I thought I should have to repair something on the bass I felt was their responsibility.

    Just wanted to give thanks to Talkbass, Warwick, and the person who suggested I call Dale.
  2. Nino Valenti

    Nino Valenti Supporting Member Commercial User

    Feb 2, 2001
    Staten Island NYC
    Builder: Valenti Basses
    Everyone is saying Spector is better, Warwick, Sadowsky, Pedulla, etc. IMO every company is good. They want you to continue to play their bass & play as many gigs w/it.(free publicity, actually they get paid & we publisize:)) I've had dealing w/Spector (before I owned 20 of them :p) & he took care of me like I did own 20 of them. I've talked to Roger Sadowsky numerous times & when I ordered my 1st Sadowsky he changed the hardware free of charge!!!!!! I had an OLD 79 fender body & sent pictures to Fender to verify & I got a MIJ 70's re-issue neck!!!!! I called G&L & they sent me a replacement pre amp, no questions asked.

    I'll stop rambling now.
    <a href="http://www.theoremnyc.cjb.net"><img width=385 height=70 src="http://albums.photopoint.com/j/View?u=1174383&a=8647027&p=41535909&Sequence=0&res=high"></a>
  3. Dale is the best. He answers all my Warwick questions as a go between with the factory in Germany.
    Warwick customer service is world class. They honor their warranties, and Dale kicks ass.