Before I begin, as I am not in the business of slander or adversely affecting ones livelihood, so I shall keep the company anonymous. A couple weeks ago I received in the mail a pedal from a very small pedal company that was defective upon arrival. This isn't my first pedal from this company, and the one I currently owned was one of the best I have ever used. The owner of the company was more than helpful providing information on both pedal orders. However, when paying for this recent pedal, I got a weird vibe from him when he said he would only take direct bank transfers (different from the first order). Regardless I paid, and a few days later my new pedal arrived! Within minutes it was making horribles sounds that sounded like the gates of hell screeching open. Now, I know what some of you are thinking, "what pedal is this and how do I get that sound?!" Unfortunately, the pedal wasn't suppose to make that sound. So I contacted the maker and he quickly responded that I should send the pedal back. Cool. When going to Canada Post, I mentioned to the lady it was a return and she said I should do COD if I don't want to pay for the return shipping, which I was like, "sure?" Fast forward over a week later, my defective pedal was returned and my replacement had arrived, I assumed all was good until I get a rather rude email from the maker. First, he wanted me to pay the COD overcharge (which I happily obliged) and then went into a rant about how he shouldn't have to pay for shipping x3, and finally, I shouldn't do business with him ever again. So all of that to say, if you receive a defective pedal, should you the buyer have to pay for return shipping? tldr; bought a pedal that didn't work, had seller pay for the return shipping, they got mad.