This is me here sort of venting. But the rule in my experience is that techs never hit a deadline. Recently my much loved first generation Peavey IPR 3000 grew a high pitched 'whine' after many shows and 3 years of gigging. I spoke with Bobby here, and he confirmed what I'd expected and what an update to the IPR series corrected...a synch problem between channels. The repair is a very simple resistor substitution and the removal of one resistor. I could even do it myself if I had my work desk set up. I figured that I'd take it to someone to lessen the hassle. My usual awesome tech is great, but quotes 3 weeks and you're lucky if you get it back in 2 months. So, I spoke with another tech that runs a reputable shop and was very specific. I provided the exact directions with the parts spec. (again ONE resistor change and the removal of ONE). The answer came back that it was no problem, could be done in a day or two. I waited to bring it in a week ago last monday...where I knew I wouldn't have any gigs the following week & weekend and nothing until tonight. Nearly 2 weeks, given that I was told a day or two. I called this Monday and was told 'uh, yeah...we're about to put that on the bench and take a look. We'll give you a call this afternoon and let you know what we find.' Eeeeerrrg. What we find isn't an issue. No diagnostic needed. No poking around. No trial and error. I've provided the info, the directions for the fix and even the spec for the SINGLE common resistor. I was told a day or two and a full week has gone by without it touched. Of course, here we are, 5 days down the road and no call, no update, no amp for tonight's gig. Yes, I have a backup, but why for the love of God can't anyone actually do what they've said they would.