Hi everyone, Our home PC has been causing me problems all day. I am hoping that some of TalkBass' more tech-literate members can help. The current situation: When I switch on the PC, Windows Me loads up in a low-res, 16 colour version (not safe mode). The USB mouse does not work, although its infrared light is on, so it is taking power from the computer. I can run most basic programs on the computer using the keyboard alone. When Windows loads up, the following message appears: "Rundll32 has caused an error in KERNEL.32.DLL. Rundll32 will now close." I click OK The following message then appears immediately: "Error loading C:\WINDOWS\NVCpl.dll - A dynamic link library (DLL) initialization routine failed." I am at my wits end, having tried everything that I can think of (I am not that computer-savvy). ScanDisk does not seem to work properly. It scans perhaps 1/5 of the disk, then continues to restart. It claims that other programs are writing to the harddrive, even when nothing else visible is running. Norton Antivirus hasn't shown any problems, and the PC seems to be spyware free. In addition, ScanDisk and other computer programs now show two hard drives, C: and D: - both appear to be identical. Until this morning, D: was our main CD/DVD drive. Will a simple reinstallation of Windows ME solve these problems? Reformatting the hard drive is out of the question right now. I am open to any suggestions that you may have. Thanks in advance, DB PS. If it helps, when Windows loads up, CTRL+ALT+DELETE shows the following programs running: NewsUpd Explorer Internat Ccapp Msnmgr Wnauclt Mpbtn Wincinemamgr Loadqm Qttask Dragdiag Hidserv Point32 Mediadet Ctnotify Systray Lexpps Nwiz I have never seen some of these names before.