Recent content by David Shives

Hi Everyone. I recently purchased a Ric 4003 via an online seller. The issue I have is that the pickup switch is very "staticky" when changing pickups or even when the switch is lightly touched. Sounds like a bad or dirty connection. I messaged the seller about the issue and perhaps getting a...

Thanks for the advice everyone. After filing a dispute with PayPal Kalium refunded the amount of my full order of both sets of strings, not just the one set that was missing. So I have to give them credit for doing that. I still never did receive a direct reply to my emails to them though. So...

Skip had originally emailed me back from his personal email account, so after a few weeks not receiving the missing set of strings he promised I replied back to that address a few times. After no response to those emails I tried the address you listed above and also the bass support address...

The order was actually received fairly quickly... only there was only one set of strings in the package instead of the two I paid for. My first email to customer service was responded to quickly saying I would be shipped the missing strings. Skip Fantry replied asking for a photo of the tag that...

I've been a fan of Kalium for years but have been treated miserably recently. A copy paste of my reddit post is below. I would love any advice on other sources for strings! Thanks all. Sorry to bring negativity but I feel the need to out Kalium as a terrible company. I've been buying their...