Recent content by watchyourtoes

I finally got a reply from them today and was offered replacement sets. They also asked me to mail the defective strings so their engineers could check them out to prevent future quality control issues. I kinda got the impression they think they fixed the issues, but maybe not? It was hard...

Also, I e-mailed Ernie Ball customer support about 4 days ago. No response yet.

So Ernie Ball has confirmed that there was an issue with these strings breaking? I was so excited about these strings when I first read they were coming out. I ordered two sets a couple weeks before they were in stock and when they finally came I felt like a kid on Christmas morning. I...