Feedback profile - RockBoxBass

Feedback summary

Positive Positive
Neutral Neutral
Negative Negative
Feedback score
210 (+207 /2 /-1)
Positive feedback (last 12 months)
100%
Received as seller
Received as buyer
Left for others
I am a buyer posting feedback on RockBoxBass as seller
Positive
Great deal and easy transaction.
Classified ad: For sale Nordstrand Audio 4 string J Blades
I am a buyer posting feedback on RockBoxBass as seller
Positive
This seller went that extra mile to support the pedal. I really appreciated it.
Stellar feedback from me and would repeat.
Thanks again!
I am a buyer posting feedback on RockBoxBass as seller
Positive
Super easy transaction, shipped quacking and well packaged. Awesome!.
I am a buyer posting feedback on RockBoxBass as seller
Positive
It was a pleasure dealing with RockBox. Highly recommended TB’er.
Item was as described, great deal on a nice piece of equipment.
Thanks!
I am a buyer posting feedback on RockBoxBass as seller
Positive
First rate at every level. An absolute pleasure dealing with RockBoxBas. An asset to the TB community.
I am a seller posting feedback on RockBoxBass as buyer
Positive
Wonderful member of the TB community. Knowledgable, clear communication, and fair-minded. Happy my neglected bass guitar has found a good home.
Classified ad: For sale Mike Lull MV4 jazz bass
I am a buyer posting feedback on RockBoxBass as seller
Positive
Easy transaction, bass as described, willing to negotiate, good at talkbass
Classified ad: For sale Nordy VJ5 Modern #108
I am a buyer posting feedback on RockBoxBass as seller
Positive
Great communication, awesome job packing, prompt shipping! Highly recommended seller!
Classified ad: For sale Sadowsky Metroline MIJ RV4
I am a buyer posting feedback on RockBoxBass as seller
Neutral
This was a mixed experience.

Seller accurately described the bass, shipped it on time, and packed it well.

UPS crushed the package, damaging the case and the bass. That's obviously not the seller's fault. Seller shipped it insured, so I started a damage claim with UPS, submitting clear evidence, and seller was initially helpful in pursuing the claim.

The claims process is a hassle, and that's UPS's fault, too. I did as much as I could on my end, but ultimately some steps can only be completed by the shipper/seller. I did my best to explain those steps, but at some point the seller stopped responding to me and as far as I can tell gave up on the claim. I'm out the cost of the damages.
Classified ad: For sale Dingwall ABZ 4
I am a buyer posting feedback on RockBoxBass as seller
Positive
I was in NOLA on vacation and had the opportunity to meet the seller in person at one of his gigs on Bourbon St. He let me play the bass on his rig before his show and gave me time to play it unplugged while his band ripped through some covers. Nice guy, knowledgeable about gear, and easy to communicate with on TB before I made my trip to LA. I’d buy from him again without hesitation.
Classified ad: For sale Alnus Jazz Bass relic Italy
I am a buyer posting feedback on RockBoxBass as seller
Positive
Fast shipping, easy transaction, thanks!
Classified ad: For sale Sushi Box London Underground X
I am a buyer posting feedback on RockBoxBass as seller
Positive
easy to deal with, smooth transaction, fast shipping
Classified ad: For sale John East MMSR 3 band Pre
I am a buyer posting feedback on RockBoxBass as seller
Positive
Item as described! Smooth and easy transaction!
Classified ad: For sale Pedal Purge! My first ever!
I am a buyer posting feedback on RockBoxBass as seller
Positive
Great transaction, quick shipment. A+
Classified ad: For sale Helix LT with hard case
I am a buyer posting feedback on RockBoxBass as seller
Neutral
There were positive and negative aspects to this transaction, so I made this a neutral feedback. But a typical buyer may have rated this negatively.

The negatives:
There were two main issues and a minor one with the bass that were not disclosed prior to purchase.
1. A one inch white scratch thru the black finish.
2. There was no output signal from the bass.
3. There were small amounts of what appeared to be black mold on a couple of spots on the edges of the head and tarnish on the frets between strings.
As I am an Electrical Engineer, I was able to debug and repair, but the average buyer would have probably returned the bass. The seller claims these issues must have happened during shipping, but that doesn't seem possible as it was very well packed in a hard-shell case with no sign of damage to the shipping box.
My repairs:
No output: I determined that the mid-range potentiometer was failing, causing the output to switch off and on (bad wiper or resistive element). I cleaned the potentiometers with Deoxit F100 fader cleaner but this did not fix the problem. I purchased a new potentiometer and replaced the part, which fixed that problem. Photo is of the preamp bay with the mid-range pot removed. Whoever installed the Aguilar preamp did a clean installation job.
Note: It's possible that the seller may have caused a latent failure of the potentiometer by using a switch cleaner instead of a fader cleaner on it, which he said he did the week before. If these Aguilar preamp pots have plastic resistive elements, they can be damaged by switch cleaners.
Mold and tarnish: I used 2000 grit sand paper to successfully sand off these areas with no visible issues. It turned out to be just on the surfaces.
I'm not sure how to fix the scratch so it stays as is for now.

The positives:
The seller shipped the bass quickly and did a great packing job.
After the rework, the bass is excellent and was a good purchase.
Overall and in spite of the issues, I'm glad that I acquired this bass.

Photos: Black (mold?) along the sharp edge of the head. Scratch on bottom of the lower horn. Preamp bay.
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Classified ad: For sale US Lakland 55-76
I am a buyer posting feedback on RockBoxBass as seller
Positive
So impressed with this purchase
Classified ad: For sale 1977 Fender Precision/MJT Modern Relic
H
Hey R
Amazing to deal with - Great surprise to unpack WOW. Very Happy
I am a buyer posting feedback on RockBoxBass as seller
Positive
Perfect Transaction A++!!
Classified ad: For sale Sadowsky NYC PJ5
TraderPo
TraderPo
Thanks!!
I am a seller posting feedback on RockBoxBass as buyer
Positive
Great experience! Would do it again.
Jett Litt
Jett Litt
Great experience! Would do it again.
I am a seller posting feedback on RockBoxBass as buyer
Positive
Excellent communication, quick payment and patience thanks to USPS. Rock solid TB buyer/seller/trader!
45cmckay105
45cmckay105
Genzler 4otF to the Big Easy. Thanks again!!
I am a buyer posting feedback on RockBoxBass as seller
Positive
Great Seller! Great Bass! Great communication! A++
idoker
idoker
RockBoxBass sold me a fantastic bass! It was exactly as described in his listing. Great communication all the way, and shipped right after payment. I would definitely buy from him again.