I need to reply a kindness with a note...I bought a set of Labella flats from Bass Strings Online - and did NOT notice in the emailed confirmation that the order had gone through as 34" scale strings - when I needed medium scale.
I still think that somehow the Paypal interface messed up the order, as I recall that I went through it twice to complete the order...but I can't prove it.
AND I didn't notice the problem until I installed - and broke - the E string. Dumb move on my part...I should have seen it coming when I started wrapping the string onto the tuner.
After I emailed him to ask what my order was, he's shipping me another E string. I told him he didn't need to do it, because I was responsible for noticing the error when I got my order confirmation - and again because I should have called a halt before winding the string on the tuner.
But he was nice enough to send a replacement. This is above and beyond what I expected, and I am grateful.
I got the G/D/A all installed without breakage, and they'll work fine on the bass - so the E will complete the set.
Full props to Bassstringsonline! THANK YOU.
I still think that somehow the Paypal interface messed up the order, as I recall that I went through it twice to complete the order...but I can't prove it.
AND I didn't notice the problem until I installed - and broke - the E string. Dumb move on my part...I should have seen it coming when I started wrapping the string onto the tuner.
After I emailed him to ask what my order was, he's shipping me another E string. I told him he didn't need to do it, because I was responsible for noticing the error when I got my order confirmation - and again because I should have called a halt before winding the string on the tuner.
But he was nice enough to send a replacement. This is above and beyond what I expected, and I am grateful.
I got the G/D/A all installed without breakage, and they'll work fine on the bass - so the E will complete the set.
Full props to Bassstringsonline! THANK YOU.
