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active is quieter than passive

I just recently got my new Hartke LH500 head and hooked my 97 Ibanez sr1200 up to it. I plugged it into the active input and noticed it was rather quiet. The volume knob was full throttle on the bass. I plugged it into the passive input and was much louder than the active input. Yes the Ibanez has active inputs. Why is this?
 
It's working right. That's the function of an active input...to quiet down the signal from a too-loud active bass if it's overdriving the gain at any setting. Personally though, I think active inputs are useless. I've never seen a bass completely overdrive the gain on any amp ever unless it was by choice. I use active basses all the time with loud EMG pickups and the times I've used the active input on any amp is 0.
 

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