Aguilar DB751 repair recommendations?

[baxter_x]

Korg having acquired Aguilar is one of the reasons I started looking elsewhere as I have a Tone Hammer 500 that I bought in 2012. Hence my purchase of a Mesa/Boogie Bass 800D.

I really thought Korg was a real company! I thought their support policy was pretty much like Yamaha. It looks like I was a bit wrong....
Anyway, the consideration I had for a DB751 is over for me.

 

[Roland GR 88]

Support can only go as far as the availability of spare parts. Things like circuit boards are often printed at the time of production in an amount reflecting the percentage of expected failures and when the supply of spares is gone so is the support.
When Korg bought Aguilar they inherited a certain amount of stock and the spare parts to service them. They obviously have a vision for the future and tooling up an assembly line for DB 751 parts isnt financially feasible for a product they did not manufacture or sell. This is simply the unfortunate reality of brand acquisition.
I'm sure with the long production run and heavy commercial use of this head that the OP will find a service center with the experience to fix it if it can be fixed.

 

[baxter_x]

Support can only go as far as the availability of spare parts. Things like circuit boards are often printed at the time of production in an amount reflecting the percentage of expected failures and when the supply of spares is gone so is the support.
When Korg bought Aguilar they inherited a certain amount of stock and the spare parts to service them. They obviously have a vision for the future and tooling up an assembly line for DB 751 parts isnt financially feasible for a product they did not manufacture or sell. This is simply the unfortunate reality of brand acquisition.
I'm sure with the long production run and heavy commercial use of this head that the OP will find a service center with the experience to fix it if it can be fixed.

Fine, but the support and the answer provided by the owner is just a joke. "Figure it out yourself". Really??
Award of the worst support goes to Korg without a doubt

 

[Jeff Scott]

Fine, but the support and the answer provided by the owner is just a joke. "Figure it out yourself". Really??
Award of the worst support goes to Korg without a doubt

In Korg's defense, I doubt that is how they worded their response, but we will probably never know.

 

[Pizza Frog]

Ahhrrgg, I've been on the fence on buying one..

 

[agedhorse]

In general, these amps are supposed to be serviced at the component level, not PCB swaps.

This assumes qualified techs diagnosing and repairing.

 

[radiobean]

Davidson Electronics in Plainview NY has been around forever and highly regarded.
No affiliation. Used them 25 years ago.

Thanks. I'll inquire.

 

[radiobean]

Ken at Audio Nexus in Devon has been repairing gear for Guitar Center, Sam Ash and is knowledgeable, fair and honest - worth a call for an opinion - he might even have a referral for you if he can't get the parts you need to someone with a niche for that amp.

Thanks. I'll inquire.