Audere output jack problems

[Georynn]

I have 2 Audere JZ3T-VB-3B Preamps, and both had the output wires have snapped RIGHT AT THE BOARD, making it very nearly impossible to reattach them. I've tried using a VERY fine point soldering tip to reattach them, but have had no luck.

Does anyone have any suggestions on how to reattach them? I'm sure once I've got them re attached, I'm thinking a spot of non-conductive epoxy to keep them "nailed down" is in order before I try to reattach the output jack...

Anyone else have this issue? I swear I wasn't excessively rough with em?

Is this a design flaw?

 

[Georynn]

Am I the only one with this issue with the audere? BUMP?

 

[DWBass]

I've owned 2 as well but have had no issues. Have you contacted them? Maybe they can fix it for you.

 

[Georynn]

I'll give them a call, and reply with any news.

 

[Georynn]

WOW!

Completely impressed with Audere's cutomer support. After a short conversation, I'm shipping my JZ plate back to them, so they can reattach the output leads!!! Awesome!!!