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Dread returns, warranty claims (amp shipping damage)

No, because I can't be 100% sure who did what, and people are trying to make a living, you know?

I have requested an exchange. If so, I think it's the first time I've ever returned/exchanged anything.
Props to you... seems like you're a fair and honest person.

Of all the things I've bought, the only exchange I'd ever dealt with that I remember was with Sweetwater, and it's because of the positive way they handled it. Sometimes it's just as easy to remember the good as the bad. That's why I'm a return customer.

I hope you have as good an outcome as I did.