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experiences basssouthwest anyone?

Oh sure. I’ve dealt with Lou Laurenti at BASS SOUTHWEST. He sold me a $4200 Surine Quest that he represented as new. The bass arrived with a finish flaw. When I confronted him he denied that it had any flaws. So I contacted Surine and Pat Wilkins the finisher and they confirmed that the bass was indeed shipped to BSW with the flaw, and Laurenti was given the option to have it corrected before shipping, but he told them to ship it and he would keep it as his personal bass. Surine considered Lou the original owner because they didn’t expect him to try to retail it after he said he was keeping it for himself. So the bass was actually used, but represented as new. Surine will not honor the warranty because it’s not transferable from the original owner, who was Louis Laurenti from Bass Southwest in Redondo Beach, CA. I paid cash so I had no recourse. Lou is a dishonest seller. Avoid him at all costs.
 
I'm eyeing a pretty expensive bass listed on basssouthwest.com, and while it piques my interest, I'm a bit apprehensive about making a bank transfer as payment given the amount. Has anyone here bought a bass from this website before? I couldn't locate much information online.

5 String Basses Archives - BASS SOUTHWEST
Lou is great guy, i've dealt with him many times, 100% stand up guy. I dont know what this Mark Ls problem is.