Hi Ed,
I checked with
@paul to see if this was a known issue at some level, or if others are reporting this behavior.
At this point, it is user specific as we can't reproduce it and have not heard others reporting the same or a similar issue.
There aren't any settings we can adjust or fix on the TB side to resolve the issue. I would guess at this point it is browser or computer specific.
Could be the browser cache, cookies, security settings, or similar. Could be the operating system itself, a driver for a device, or similar.
If you are skilled with PC troubleshooting, I do not mean to insult you with these suggestions. Especially if you have tried them all already. As you may know, troubleshooting an issue like this can run go in many directions.
I am sorry we don't have a firm direction to point you in for a resolution.
I am going to close your post report. We can follow up in this thread.
-Mike