help?GK issue...hmmm

[bassking511]

well i got my GK 700RB-II about 2 or less weeks ago. everything is fine, except when i turn the input pot, i get a pop right after the start( if looking at a real clock, its about at 8 0'clock) should i even bother with having GK fix it, or could it be a sign of a bad pot (god forbide the pre-) or is it possible it could be dusty!?keep in mind its brand new, came from RMC audio.com and was double boxed for shipping? also, this pop is barely after the start position and i have it set much higher anyway...

by the way, how does GK handle warranty claims? do u have to pay to mail it back in, or can u take it to an authorized service center with their authorization?

thanks

 

[tplyons]

Sounds like a bad pot. Contact RMC first about obtaining a replacement. It should still be within the return period, and being that they sold you a non-perfect amp, they should replace it.

If not, [email protected]