I just want to share a story of how you cannot only get scammed as a buyer but also as a seller. I recently sold an electric drum set a couple weeks ago and shipped the item out to the buyer. The buyer got it a couple days ago and claimed that some parts were missing. I told him to check the box again because I am certain I sent him all the parts. To make a long story short he wants me to either pay for the replacement parts or give him a full refund. There's insurance with UPS on the item but he refuses to go through UPS. What can I do? The replacement parts are not that much to replace and I wouldn't mind paying for it but it's the whole principal of the situation. If I pay for the replacement parts it be like me admitting that I didn't send him all the parts. What I am thinking is that he's just saying that parts were missing just so he could get a refund and then ship the item back to me while keeping the parts he needs. Any ideas on how I can resolve this issue?
How about offering to provide replacements for the missing parts. (Kinda like giving the guy who "will work for food" food instead of money). That way if he is being legit he should be happy. Just an idea.
Tim
