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NAD- but it's broke

I was helping my friend buy a bass today, and the wonderful people gave us a Stagg 500BA 115. I don't know a ton about this amp right now, except that it's enormous and it's broken. When I turn it on I hear noises, but it sounds like there's nothing coming from the speaker. When there's a cable in I get no sound when I tap it on my finger. I'd like to get this thing working, does anyone recognize these symptoms?
 
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Reactions: saabfender
The speaker should be front mounted. Take it out and check the connections.

Otherwise can you just take it back?
Anything I need to know about taking a cone out? Or is it pretty straightforward?

Also, I don’t want to take it back because we were given it for free by the store and I’m friends with the employees there, so I’d rather go back and tell them how great it is once I have it fixed instead of tell them it broke ¯\_(ツ)_/¯
 
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Reactions: JimmyM
Aight y'all, here's where I'm at with this thing. I've removed the speaker and checked the connections at the speaker, everything looks good there. I can't test the DI because I have neither a cable nor something to plug it into. I have another bass amp, but the last thing I want to do is break that one, so I'm not touching it. I don't have a cab to test it with. I have a multimeter, I guess I could test the speaker leads next with that... what mode do I use to test the leads? Haven't used a multimeter in like four years.