Need Musicman saddle screws... HELP

[Music_Jag]

Does anybody know where I can buy some Musicman saddle height adjusting screws? I just bought an MM SUB and it's missing three screws. If I need to I'll just call Ernie Ball on Monday and get some ordered through them.

 

[Drucifer]

I had an old Stingray I hadn't played in a while, and I decided to restring it BEAD. Everything worked great except the notch in the saddle wasn't wide enough to accomodate the B string. I emailed Musicman customer service to see if I could order a replacement. The same day I got an email from Scott Ball saying he mailed me one, no charge. A couple of days later I got a new saddle in the mail. I'm not saying you can get free parts every time, but I sent them a note and they responded quickly. I couldn't ask for better customer service.

 

[Drucifer]

Oh yeah, the email address is musicman_customerservice AT ernieball.com

 

[Aaron Mc]

I had a similar experience with MusicMan customer service. I needed some replacement screws for my SUB so I emailed MusicMan to find out what they use and they just asked for my address so they could mail them to me free of charge. Great service.

 

[Music_Jag]

Yeah, I've heard great things about Musicman's customer service. Thanks for the advice.

 

[Odinbass]

I know this thread is old but I needed a height adjustment screw for my Sterling and found this.

Just wanted to +1 Musicman's customer service. I e-mailed them and Billy got back to me immediately. They are sending me a free replacement right away.

It's just a small part but quick, good service like that is rare. Yay Musicman.

 

[sprintbass]

I just called EBMM because i had lost a screw in my stingray (dont ask because ive no clue either) and they sent me one for free...i dont know why some people hate them so..ive had EBMM bass's for many moons and they are good to me...they better be, because unlike fender, they dont have anything free floating in the market so they should be greatful to help out on the little things..