Behavioral questions are common in interviews today. Here are some examples:
* Tell me about a time when you had a conflict on a project.
* Tell me about how you work in a team.
* Talk to me about you contributions on this point on your résumé.
The point of this kind of question is to get you to talk in detail about your experiences. There is a response type the interviewer is looking for in most cases. STAR is the most common.
SITUATION - describe an overview of the situation.
TASK - describe the tasks that needed to be accomplished.
ACTIONS - talk about the actions you took to complete each task.
RESULTS - talk about the outcomes as a result of your actions.
Hope this helps.
This.
The purpose of the behavior-based question is to improve the validity of an interview (which is actually a pretty crappy predictor of performance in a job anyway). The thinking behind it is that past behavior is the best predictor of future behavior.
The best course of action is to stick to the STAR format outlined above. Don't speak in generalities. Be as specific as possible.
For example, if I were to ask, "Tell me about a time you were confronted with a moral dilemma on the job that challenged your ethics. How did you navigate that situation?"
Don't say something like, "Well, I think in those situations the best thing to do is follow your own sense of what's right or wrong."
You're not answering the question and you're not providing any meaningful information. Instead, talk about a time on the job where you honored an expired coupoun that a customer brought in because it was an unique circumstance, and then expound upon what lead you to making the decision you did.
Also, I tell people to clearly identify and specify any technical information that wouldn't be general knowledge to the average high school-educated adult when answering questions. As I stated in my above post, most recruiters aren't subject matter experts. So if you needed to cool a turbine down with water in a previous job, explain why cooling that turbine down with water was important. Implicitly, your communication skills and ability to convey technical information to a, perhaps, unsophisticated audience is often being evaluated in an interview, whether you realize that or not.
Also, related to the above, if the interview starts off with the "Tell me a little about yourself" question and you highlight education, don't use college abbreviations in place of their full name. Unless you went to MIT, there's a good chance the recruiter may not know what the abbrevation stands for, particuarly if he or she is based out of the region where you went to school. Instead, state the full name of the school, e.g., "I obtained a Bachelor's of Arts at Florida Internation University," instead of "I obtained a Bachelor's of Arts at FIU."