Roadrunner Cable ISP & Wireless Router Frustration

[Jeremy Crockett]

I've just spent the better part of 2 hours trying in vain to connect a D-Link DI-514 to the Arris Cable modem as supplied by Roadrunner for my folks with zero success.

Roadrunner will not supply tech support unless we purchase a router from them .

Anyone here familiar with setting cable modem service up? I got my DSL at home up and running in 10 minutes.

Should I be letting the router handle DHCP? Should I be cloning the NIC MAC or using the cable modem MAC on the router?

Anyway I'm frustrated and tired. And any help would be greatly appreciated.

 

[MakiSupaStar]

Yeah there is a website that they have for setting this up. I forget what it is, but it's some kind of IP address.

You have to use DHCP. I don't know away around that. I use a static IP at work, but when I get home to my Roadrunner set up I have to go DHCP. The default password is your phone number with the "$" in front. Hope that helps.

 

[NJL]

have you tried going to this addy:

http://192.168.0.1

i wonder if the router has an onboard set up thing like my lsys..

 

[Rattman]

Hey... I believe that 'NJL' has the right idea: you have to talk to your router with the default non-routed IP address thats currently factory coded into the IP stack of your router or is it simply a modem? Anyway, open a browser and paste in that 192.168.0.1 into the address bar... Then try 192.168.1.1 if the first one won't get ya to the device's login window.

You'll probably have to find a forum on the net that deals with that same piece of network gear.. You'll not be the first one to ever run into that same problem..

 

[Jeremy Crockett]

Thanks guys. The Arris cable modem IP is 192.168.100.1. The HTTP interface contains ZERO user-configurable settings. However, all I had to do was clone the NIC MAC on my router. Apparently the cable modem relates to that particular MAC when it's initially set up.

Kind of makes me wonder what happens with the modem if your NIC goes south.

Anyway thanks again for getting me pointed in the right direction.