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Scared of my computer
- Thread starter Andrew W.
- Start date
Do you remember if you got a restore disc when you got the computer?
If you did not, you may have a restore partition on your hard drive. You usually can access it by hitting F10 or F11 ( I cant remember which) on start up. BUT, before you try this make sure you have the XP product key number. There should be a Windows XP sticker on the back or on the inside of the cover with this number.
I would contact Gateway to double check what I have stated before you do it. Just tell them that you are trying to reformat and reload windows and you want to know if there is a restore partition on your hard drive because you don't have a restore disc.
If they tell you there is no partition on your model you are pretty much SOL without a copy of windows, or restore disc.
You can take it to a local PC shop to have them fix it or put up with it and wait until Norton comes up with a fix for it.
Did you try liveupdate yet?
If you did not, you may have a restore partition on your hard drive. You usually can access it by hitting F10 or F11 ( I cant remember which) on start up. BUT, before you try this make sure you have the XP product key number. There should be a Windows XP sticker on the back or on the inside of the cover with this number.
I would contact Gateway to double check what I have stated before you do it. Just tell them that you are trying to reformat and reload windows and you want to know if there is a restore partition on your hard drive because you don't have a restore disc.
If they tell you there is no partition on your model you are pretty much SOL without a copy of windows, or restore disc.
You can take it to a local PC shop to have them fix it or put up with it and wait until Norton comes up with a fix for it.
Did you try liveupdate yet?
Andrew W. said:
I don't see a way for you to format and restore your OS without a Windows XP CD.
Did you look at my earlier suggestions?
Do you not have a Windows Restore point set on your current XP set up? Go in to Help and see. Unless you turned it off... 
Sorry I can't step you through it, I'm on my Win 2000 machine at the moment.
Sorry I can't step you through it, I'm on my Win 2000 machine at the moment.
