I risk preaching to the choir here, but if this helps convince anyone who hasn't been seduced by the man with God's own goatee...here goes.
1. He communicates. Well.
I can't overstate the value of this. You get responses to your questions. Quickly....darn near instantaneously, in fact. And they're accurate. And thorough. Absolute A+ here. This may seem like an obvious kind of thing, but for those, like me, who have dealt with other "internet savvy" stores over the years, Greg is literally head & shoulders above the crowd.
2. He treats the small stuff like big stuff.
Over the years I've bought a number of small things from Greg - cables, bags, yada yada. Last week I bought a Roscoe bass from him. Want to know the difference in how Greg handled each transaction? There wasn't one. I was treated like a valued customer, whether the total was $62 or > $3,000.
3. He speaks our language.
Greg is an outstanding bass player who walks the walk more than he talks the talk. He's got the experience to know what works well, and while he'll give you an honest opinion if you desire it, he'd rather ask you about your needs to get you the right gear. On both fronts, you know you're getting objective information to help you make the correct choice.
4. Price? Value? Yes.
The elephant in the corner, right? How much is this going to cost? Are you giving me a better deal than I can get elsewhere? Hard for me to answer specifically...long ago I learned that if you shop solely on price, you get exactly what you paid for. (Excuse the dangler there.) Works great for toilet paper. But for a bass...an amp...the right speaker cable? Not so much. No doubt Greg is aggressive and incredibly fair, but what you really get for your dollar spent is immense value. His expertise and rock-solid reputation mean that you're making a well-informed purchasing decision, with no concerns about after-sale support.
I'm very lucky - I happen to live only a few miles away from one of the finest music stores on the planet. Accordingly, in terms of both product selection and service, I've come to expect a very high standard...one that most stores simply aren't capable of meeting...or they're just not inclined to take the necessary steps to do so. Rocket, and our man on the scene, Greg...exceed that standard, and FWIW I can't recommend them highly enough. Happy shopping!
1. He communicates. Well.
I can't overstate the value of this. You get responses to your questions. Quickly....darn near instantaneously, in fact. And they're accurate. And thorough. Absolute A+ here. This may seem like an obvious kind of thing, but for those, like me, who have dealt with other "internet savvy" stores over the years, Greg is literally head & shoulders above the crowd.
2. He treats the small stuff like big stuff.
Over the years I've bought a number of small things from Greg - cables, bags, yada yada. Last week I bought a Roscoe bass from him. Want to know the difference in how Greg handled each transaction? There wasn't one. I was treated like a valued customer, whether the total was $62 or > $3,000.
3. He speaks our language.
Greg is an outstanding bass player who walks the walk more than he talks the talk. He's got the experience to know what works well, and while he'll give you an honest opinion if you desire it, he'd rather ask you about your needs to get you the right gear. On both fronts, you know you're getting objective information to help you make the correct choice.
4. Price? Value? Yes.
The elephant in the corner, right? How much is this going to cost? Are you giving me a better deal than I can get elsewhere? Hard for me to answer specifically...long ago I learned that if you shop solely on price, you get exactly what you paid for. (Excuse the dangler there.) Works great for toilet paper. But for a bass...an amp...the right speaker cable? Not so much. No doubt Greg is aggressive and incredibly fair, but what you really get for your dollar spent is immense value. His expertise and rock-solid reputation mean that you're making a well-informed purchasing decision, with no concerns about after-sale support.
I'm very lucky - I happen to live only a few miles away from one of the finest music stores on the planet. Accordingly, in terms of both product selection and service, I've come to expect a very high standard...one that most stores simply aren't capable of meeting...or they're just not inclined to take the necessary steps to do so. Rocket, and our man on the scene, Greg...exceed that standard, and FWIW I can't recommend them highly enough. Happy shopping!
Your replacement Shuttle 9 bag arrived today. I'll get that on the brown truck this evening for ya!
Truth be told there are very few businesses/people that I recommend without *any* hesitation. Rocket/Greg is at the top of that list.
