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Strings dead out of the package ?

#4
That same thing happened to me, back in May of last year, I bought 2 sets of Rotosound RS66LDN NICKEL BASS STRINGS 45-105 long scale, both sets (all 4 strings in each) were dead, I had a gig the next day too.
 
#5
It can, and unfortunately does, happen.
There are some retailers and perhaps online sites that might exchange them, with receipt etc.
There are others who simply won't because they may believe that the strings aren't actually dead, but simply not a sound you were expecting.
Good luck.
 
#7
You want to order from a place that orders frequently (higher turn over). I have seen some Rotosounds on the shelf in retail stores that are literally 3 generations of packaging old (like 5-6 years old!). I don't have Rotosounds on the shelf longer than a couple of weeks at most. (Rotosound shipments come in 1 or 2 times a week at my company).

Regardless of that... Rotosound has excellent customer service. If the store you purchased from isn't there to help you out then contact me and I will put you in touch with who can get you sorted out.
 
#9
I don't know why they sound so lifeless. I used roto's back in the 90's and they were they had more clank than any other string. This is on my ric too. They should be singing. I had nickels on before that had more zing
 
#10
Its a common issue with rotos, few months ago I had this issue and they sent me a free pack. Give Rotosound an E-mail, they are a very well run company and more than happy to make the customer happy. The day they sent me a free replacement pack was the day they became my go to strings, unreliable as the product can sometimes be.....
 
#11
SLaPiNFuNK said:
You want to order from a place that orders frequently (higher turn over). I have seen some Rotosounds on the shelf in retail stores that are literally 3 generations of packaging old (like 5-6 years old!). I don't have Rotosounds on the shelf longer than a couple of weeks at most. (Rotosound shipments come in 1 or 2 times a week at my company).

Regardless of that... Rotosound has excellent customer service. If the store you purchased from isn't there to help you out then contact me and I will put you in touch with who can get you sorted out.
Click to expand...
I love ordering strings online thru this guy. Wish he carried nuts, but if strings is your thing: bassstingsonline.com. Bought Roto 77 flats recently from him and-- greatest strings ever!

fnord!
ps I'm not a sell out. I just report my experiences. I want a cool one stop shop for my bass needs, and BSOL comes close… but where's the nuts? I shall complain on every post that I recommend your service.
 
#12
(It is very rare to have all bad strings in one package as they are made at different times and many times on different machines all together, that is a red flag to some manufacturers. But when it comes down to it, companies want you to be happy)

This is my third known bad set if rotos out of thousands. The others had a bad single string.

Few times a year Sheehan clears out their inventory on their sets :)
 
#18
So I have been communicating with the OP via private message and it turns out the "sets" were singles from me at bassstringsonline. He said it was ok for me to reveal this info.

We first need to clarify that it turns out the "sets" in question were actually made up of single strings from Rotosound and not actual prepackaged Rotosound sets.

Rotosound singles are acquired differently and do not have the same fast turn over with the US distribution point. There were times I have gotten them with older style or worn sleeves so I requested replacements for those. There are some that look newer but who knows how long they have been sitting.

I am going to look into when these stings were purchased and see if I have any other singles remaining from this shipment and replace them. I will also get in touch with Rotosound and see what we can do about improving the singles in general.

This brings by bad Rotosound "set" count back to two and singles are still up for debate but need to definitely have them start shipping them to us differently. (The issue isn't with the strings in the paper sleeves but how those are actually shipped)

Rotosound sets have been date stamped lately. They changed their guitar string packaging and I am not sure if they are changing the bass packaging in the future.
 

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