Maybe someone on the forum can advise me on this. I had decided to try some more upscale strings on my Ibanez 5 string bass. So, I purchased this TI Powerbass set. After making adjustments to the truss rod, string height, intonation, etc. I was getting ready to use them for the first time, making the final tuning, when the cores & windings of two of the strings separated, rendering them useless. Now, as you know, these strings are not cheap - they cost me over $100, so I was less than pleased.
The company that sold them from their online site seems to have a policy specifying that I need to air my complaint to the manufacturer. Well, that's a bit inconvenient, since Thomastik Infeld is located in Vienna, apparently.
Anyway, it is possible that I may be responsible for the malfunction. I cut the strings to length without "crimping" them first, which may be necessary with some types of strings (I had read somewhere that this should be done but wasn't sure if it was required in this case). These have a hexagonal core - is it especially important to "crimp" these strings before cutting? If so, then, "my bad" and I may have to "eat the cost"! Could be this was a case of my own ignorance, but I had never crimped any strings in the past and have never had this problem. Thanks to all of you in advance for any information you can share about your own knowledge/experience with this.
The company that sold them from their online site seems to have a policy specifying that I need to air my complaint to the manufacturer. Well, that's a bit inconvenient, since Thomastik Infeld is located in Vienna, apparently.
Anyway, it is possible that I may be responsible for the malfunction. I cut the strings to length without "crimping" them first, which may be necessary with some types of strings (I had read somewhere that this should be done but wasn't sure if it was required in this case). These have a hexagonal core - is it especially important to "crimp" these strings before cutting? If so, then, "my bad" and I may have to "eat the cost"! Could be this was a case of my own ignorance, but I had never crimped any strings in the past and have never had this problem. Thanks to all of you in advance for any information you can share about your own knowledge/experience with this.