You may recall that I recently purchased a beautiful New Standard La Scala upright bass.
In my excitement upon receiving it, I posted quite a few photos here on TB. At one point, I even reached out to Arnold Schnitzer to see if he had any history on the bass (built 2005). A few days later, he directed me to his former partner Wil DeSola. But he ended his correspondence with this...
Jeff, get rid of those phillips-head screws in the tuners! That would never have happened in my shop! Cheers.
I hadn’t even noticed until I went back & looked at the photo:
So I took his advice & contacted Wil. He was very helpful. He gave me as much history on my bass as he knew. And he was kind enough to drop an envelope full of proper screws in the mail. That is customer service!
I swapped out the screws and am surprised what a difference they make.
Who knows when they got switched out for Phillips head in the past 16 years. But I do appreciate the heads up by Arnold and the generous assistance from Wil. It’s a subtle difference, but I really like it.
In my excitement upon receiving it, I posted quite a few photos here on TB. At one point, I even reached out to Arnold Schnitzer to see if he had any history on the bass (built 2005). A few days later, he directed me to his former partner Wil DeSola. But he ended his correspondence with this...
Jeff, get rid of those phillips-head screws in the tuners! That would never have happened in my shop! Cheers.
I hadn’t even noticed until I went back & looked at the photo:
So I took his advice & contacted Wil. He was very helpful. He gave me as much history on my bass as he knew. And he was kind enough to drop an envelope full of proper screws in the mail. That is customer service!
I swapped out the screws and am surprised what a difference they make.
Who knows when they got switched out for Phillips head in the past 16 years. But I do appreciate the heads up by Arnold and the generous assistance from Wil. It’s a subtle difference, but I really like it.
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