Feedback profile - Koog

Thank you Koog for helpful seamless transition!

Koog and I started our conversation with his inquiry re my Elrick bass. After many messages back and forth the conversation shifted to a possible trade - my Elrick for his Drake custom build. We worked out a reasonable deal and completed the trade. Note I use the word "conversation" because when you deal with Koog there is a possibility of an open and honest sharing of information and ideas. It was a pleasure to work with him.

He bought my Columbia jacket. Kind and prompt in messaging and payment. Very easy to work with, definitely would again.

Great communication, fast payment and smooth transaction - pleasure to deal with and highly recommended.

Koog is an outstanding T'Ber and the transaction went superbly smooth

Great guy to deal with!

Thanks for your purchase Koog!. Even more for your patience...

enjoy

smooth transaction.polite & straight up buyer. quick paypal transaction.

Thanks Koog!!!

Super fast shipping, superbly packed, bass just as described (and amazing). If you’ve dealt with Koog you already know, and if you’re thinking about it, do so with the utmost confidence!

The bass just arrived and it was packed extremely well. He made sure that it was shipped immediately prior to payment. It's in excellent playing condition and I couldn't be happier. Thanks Koog!

I had many technical questions about the bass. Koog was very responsive and gave detailed answers. He also filled me in on the history of the bass and some of the modifications that had been made. The bass was well packed and arrived in great shape. I would buy from him again.

Great guy to do business with. Quick payment and really enjoyed the communication. Easy transaction…

Koog is an amazing person to work with and I’d be thrilled to do another deal with him! He’s an honest guy who communicates extremely well.

It was my pleasure to finally meet you Fred, I have read numerous posts by you......chock full of wisdom! Thanks again for the sale, hoping our paths cross again after this epidemic.
Steve

The Beardly is a pretty special bass and I'm really glad it wound up with you, Koog.

Koog is a wonderful man to work with and just a great guy all around. He is courteous, responsive, direct, thorough and consistently pleasant.

Our trade involved multiple high end instruments and a number of contingencies that had to fall into place, including the approval of a third party. The deal, by it's nature, required a lot more time and effort than a typical TB trade, and more work was required on Koog's part than on my end. Throughout the process he was very timely and diligent in working to move the deal forward and keeping me fully informed every inch of the way.

We communicated via PM, phone and Skype and I found all of our contact quite enjoyable. Koog is interesting, extremely well informed and has a great deal of experience with and understanding of fine luthiery. As a musician/player, my guess is than I'm not qualified to be in the same room with him, but I would certainly welcome the opportunity to to give it a shot!

When the various pieces or our deal finally fell into place, he shipped both basses immediately and they both arrived well packed and on schedule. Each instrument is spectacular and, in terms of condition, even nicer than represented during our negotiations.

I have had pleasant dealings with a number of TB members, but this was definitely my peak experience within this community. I am not a social creature by any stretch (i.e., I'm a grumpy old guy who doesn't particularly like dealing with other human beings if I can avoid it), but Koog is someone I would welcome the opportunity to spend time with. I respect and can really relate to his perspective on and approach to things in general.

Koog, this has been a great experience and I hope we can stay in touch.
Take care!
Rick

Wonderful experience. Sale was quick and to the point. Shipping was very fast and the Chief arrived absolutely as described. Can't recommend a better seller!

The EMG pickups are awesome and the transaction was the best there is. Thanks for great customer service, fast shipping and great communication! AAAAA+++++

Lots of good questions and background behind the requests. Followed through and responded promptly.

I made an honest mistake while posting my ad and I acknowledged it as soon as it came up. It was my fault and I owned it and to make this buyer whole, I offered this buyer 100% of his money back, PLUS a box AND a return label on my own FedEx account, PLUS $100 EXTRA, just to return all the PIECES of my bass which he had admittedly taken completely apart, even after he had raised questions about some fret wear and neck alignment that I missed in my pics. He insisted that he be allowed to keep my bass but wanted a 50% discount for his trouble.
I told him I would rather keep my bass and kept trying to make him whole since the deal wasn’t everything he expected. He refused to be satisfied with being made financially whole plus an extra $100; his satisfaction required his keeping my bass in exchange for a few hundred bucks.
I would have left this alone except I found out today that he went in four months after his attempted post-sale negotiations flopped and left a very misleading negative feedback for me. This was a terrible experience for me but it was something I simply chalked up as unfortunate. That said, having my character trashed via a false feedback is too much to abide.
I have pages of correspondence with this buyer that back up everything I’ve said here. He seems a very decent guy but he definitely turned into an illogical thug when I refused to let him keep my Warrior Isabella for $700.
This was my first attempt at a TB commercial transaction after 11 years of membership and it was a disaster. I have 20+ flawless transactions on Reverb, some for much higher ticket items, and many more on eBay. Koog’s long history on this site is likely to paint me in a very unfortunate light as a here on TB and there’s nothing I can do to combat that apart from sharing the real facts.