This was hands down the most complicated situation I have ever dealt with buying a bass. UPS absolutely bungled the order. They returned the shipment due to a lack of SSN from me. During this process they refused to put me in touch with a secure channel to submit it. instead they tried to obtain it via their outsourced customer service line. I confirmed later this is against policy).
After a month we managed to get the bass back from UPS and sent it via Fedex with barely a hitch. Kerry offered every accommodation during this process. Throughout the course of this fiasco we had several long phone conversations and got to know each other. We started the process as strangers and ended it as friends. I would not hesitate to do business with Kerry in any capacity at any point.
After a month we managed to get the bass back from UPS and sent it via Fedex with barely a hitch. Kerry offered every accommodation during this process. Throughout the course of this fiasco we had several long phone conversations and got to know each other. We started the process as strangers and ended it as friends. I would not hesitate to do business with Kerry in any capacity at any point.