Recent content by Andrew Bonica

Glad that we were able to get you straightened out. We're working on making the process even easier and faster.

They'll help you out, don't worry. ;-)

Glad to hear you got the situation resolved and are up and running! Excellent!

Hmmm, not sure what you mean. There already is a microswitch on the transmitter that turns the unit off (essentially muting it) when you unplug it. As mentioned above, some guitars with active electronics produce a voltage on the ring of the G10T when plugged in, making the unit think it is...

I haven't seen bent pins, specifically, before. As the product has been out just coming up on a year, you should be within the warranty period (G10 units are replaced, not repaired). CS can confirm. I have seen good results with right-angle microUSB cables. Keep in mind that G10 was never...

Sorry to hear that. Please contact customer service. They'll be happy to help you out. Line 6 - Support

If you find any strange behavior, please don't hesitate to call customer service. They'll be happy to help you out. Line 6 - Support

I'm assuming you mean the transmitter battery, as the receiver does not have a battery. When the transmitter is plugged into something causing the micro switch to be pushed down, it turns on (as expected). However, after 4 minutes of no audio, the transmitter goes to sleep. The transmitter...

Sorry for the delay, I was out of the country on vacation without Internet. How did the gig go? To answer your question: Yes, I suppose he could, but it would be your unprocessed, raw guitar sound. Are you thinking to use the XLR just for some acoustic numbers? One bit of info for this type of...

G10 transmitters and receivers are considered non-repairables. You should be given a replacement under warranty. Just a heads up.

It sounds like it should be within the warranty period. Please contact customer service and they can review your options with you. Line 6 :: Line 6 Product Warranty :: Overview Thanks.

No worries. ;-) I was wondering where "4" came from, figured it might have been a typo. Although I heard someone mention 5 once. There is a great comparison chart on our website showing the specs across all the Relay wireless systems. Rock on...

When the transmitter is docked in the receiver, the G10 will select the best RF channel from 14 possible channels. From Invalid Link Removed my colleague made on TGP: Can multiple sets of base/bug work without stepping on each other? Yes, but you gotta be careful: Connect Tx #1 to Rx...

Perhaps some of your wires were shorting together, or a voltage leak, or perhaps just EMI from the unshielded wires being in close proximity. Glad it's working for you, in any case.

It's basically the same as the HOSA GPP-151, which is available at most music retailers. Invalid Link Removed