Recent content by DR Strings

Greetings and Salutations. It's been a bit since I've logged in. Happy to see the message boards are still lighting up! KenD from one of my favorite places in the world, Vancouver Island!! So sorry you have not received a reply to your email in a timely manner. Perhaps I can be of service.. Hit...

I jsut spoke with our rep who handles your part of Canada...they have no recollection of hearing about your issue. Cutting to the chase, email me [email protected] so we can figure out what's going on.

Pedro...please send your email question to me and I'll help you ASAP. Sorry for the delay. [email protected]

And to all of you TB'ers, thanks for your patronage and support. We do listen and do appreciate the kind words we read online, or hear in fone calls to the office, or get to listen to in person at guitar shows and events throughout the US.

Black Lake Without knowing all the details as to what set, where you bought them, what time of year you were promised a replacement, nor who you spoke with, I cannot give you a concrete response as to the lengthy replacement time. We at DR Strings are usually quick to respond and process an...

Hi All... Itzs, being you are located in a sales territory outside of the US/Canada, we have a different procedure for addressing customer queries. So sorry for the delay in response, and I personally will be happy to correct the issue you've had with the D string. Contact me via email...

ANY combination of gauges you are interested in can be made into a custom set just for you. Just pick your favorite retailer and let em know what you'd like..we do have strings for that combination in both Lo Rider and Hi Beams.

Odd since ALL our strings except our Short Scale (32") and Extra Longs(LMR-45 40") should be wound to the same length. 37 3/4".

Absolutely fantastic...that goes above and beyond the call of duty. :) Supercedes a VERY well known bassist I've been told who now wants to get a P Bass to match our HiDef Green NEONs...way to go!

Seeing as how folks are jumping in letting y'all know what THEY offer, I figured we'd do the same. Any number of strings we offer in our catalog can be configured into a 'custom' gauged set for you..it's just a matter of choosing from which store/online service you wish to give your business...

hasbeen, thanks to you and the others who've spoken kindly for our customer service. I have no excuse that will be good enough or even matter to someone who writes to us without receiving a reply. Call or email, contact is contact. I'd be happy to PERSONALLY attend to your need...PM me your...

Eventually we will have various other gauge and string configurations. For now, medium 5's will have to suffice until we catch up with OVERWHELMING demand for our new NEONs.

Just so you are all aware, we've listened to your input and have adjusted the winding length of our B strings to accomodate the 34" scale length. We have SLIGHTLY reduced the winding length (1/4 ") so that it's just a hair shorter, thus allowing for ease of installation without having to wrap...

FWIW, you can ALWAYS make any kind of set from us using any available gauges listed on our website in the series you are looking for, even as light as a 30-90 or piccolo set. Ask you local retailer, or contact us directly. We also have some sizes not listed in our regular packaged sets, and have...

Hey there..not sure why you didn't get a response, but I'll take care of it myself. Email me at [email protected] and I'll take care of ya from there..let's figure out why this string isn't working on your bass.