Recent content by szymgw

Ok, after a little rant on FB they updated my order, to be dispatched tmr.. I sincerely hope that's gonna put the end to this entire awful incident. Brianc, if you're still following this thread at all, anger aside now - just a kind suggestion. I have no idea what sort of mess do you have...

I paid with Visa.. Thanks for the advice for future tho..

brianc is lucky that I live far away, this sad little edit. TGF is a scam. They didn't even reply to the BBB complaint I filed. Tell your friends and family never to order anything from these **** eaters.

Ok after the atrocious delay and lack of communication, I strongly recommend everyone reading this to avoid theguitarfiles.com at all cost. Just don't commit my mistake in giving them your money. They're not taking their customers seriously.

Brian, can your company track down my package? I send you the details in pm. Singapore is not some off-the-road village and 5 weeks for a shipment from the US is something I never saw before. Thanks.

^^ Well, my apologies for registering for the purpose of contacting brianc but please understand my and others' situation. There is absolutely no communication with them on the official level and not just the fact I spend my money is irritating me - I need that item for my gig soon and this is...

Dear Brian, I hope you can resolve my problem too. I understand you guys can't control some things but I ordered my mbrace guitar holder last month and still haven't heard from you back. I messaged you twice to no avail. My order is still in 'pending' status. A month is a long time to for...