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2 Weeks working for Mesa/Boogie - Some thoughts

So at the beginning of this month, I received a call back from the head of HR/Factory management at Mesa/Boogie's Petaluma plant, saying that he wanted me to start the next day. Needless to say, I was stoked! Given my love of amps, tube and solid state, I thought I had landed a job where I got to do something I love while being able to finally have an output for all the knowledge of amplifiers and pro audio I've accumulated over the years.

The interview process took a little while (about a month). The boss is a super friendly guy, not only that but he knows a lot about amplifiers...in our interview, we had an in-depth conversation of turret board vs. hand wired vs. PC board construction. He said he had many positions available, and asked me why I wanted the job. I told him straight up that if he didn't give me the job, I was going to build my own amps and put them out of business and we had a laugh.

After that month, he called me back and asked me to start the morning of the eighth. It seemed too good to be true, hours were 6-4, 4 days a week (three days off), optional overtime at time and a half on fridays, a dizzying amount of benefits including a 40% employee discount to factory workers. The pay was $13 an hour.

My first time walking into the factory was magical. The factory, which isn't as big as one would imagine, was a wonderland of vacuum tube technology. One of the first people I talked to was John Marshall, who was Kirk Hammett's former guitar tech. Finally I had a place where I could talk about amps in daily conversation and learn all I can to start a new career!

I am told I am going to be working final assembly. My responsibilities included prepping the head cases with washers, nuts, shielding foil, nailing leather corners on the amps and cutting tolex.

However, something about mesa boogie didn't feel right after a few days.

Something I couldn't help bur notice right of the bat was that all of the workers were, for the most part, segregated by race. All of the Caucasians and orientals occupied one side and the other side was completely compiled of hispanic men and a few oriental men. It took me a while to realize that I was the only caucasian on the entire half of the factory, which was NOT a problem whatsoever. The problem was, nobody on my line could speak English very well. There was one gentleman whose english was decent, but the problem was he was often placed at the complete opposite end of the assembly line. This was the man who was supposed to "train" me. The lead was a Hispanic man who also didn't speak english well and was from the beginning very rude to me. If it had something to do with my race, I don't know, I can only speculate.

However, I did know some rudimentary spanish. I thought this would help, but in a workplace environment, this simply does not cut it. It's one thing to ask "Quiere el aqui?"(Want it here) and gesture to an amp and another to ask, "Do all the nails on the rectoverb combos go on the left side or right side, and is this for just this amp or all of the combos?" and then have to interpret the response.

Obviously, not being able to effectively communicate with the other members of this line led to some confusion. Slow production times, and having to send things back to the beginning of the line were common issues. Not to mention the fact that I received virtually no training. Also notable is that all of the other members of my line had been working 10 years plus, which was also the average time one had been working for the company.

In short, they had simply thrown me at the assembly line and expected me to know it all.

One thing that bothered me as well was the fact that most working in the plant had no practical or technical knowledge of amplifiers. In fact, I'd say a good 9/10 didn't even play guitar or bass.

I had some ideas about some new amplifiers and technologies we could implement (I'm about to obtain patents for some of them) and thought it might be a good idea to pitch some the way of the company. I also had an idea for a comparison videos between the mesa 8x10 and 4/12 cabinets. I presented the ideas to my superiors. When I passed on my idea of the comparison video to my superior, he simply said "That's not a problem of ours right now." I told him I could do it on my own time, and asked him what were the problems currently plaguing the company. He said "Getting amps out the door" and walked off. I had a similar experience with my supervisor regarding that idea.

Another time I talked to the same superior above, and I told him I had lots of ideas for amplifiers and that I would love to propose my ideas to the company. He said, "Ideas around here are like ********, everyone's got one. You gotta-" and walked off mid-sentence.


I don't mean to sound conceited, but I actually knew more about amplifiers than both my superiors...one couldn't even tell you what a high pass filter was.

Both of these superiors were Caucasian and of course, worked on the other side of the building.

I talked to one of the lead techs, and asked him what ever happened to the 400+, he said we couldn't make them fast enough, so now we make these strategy/prodigy amps, which are "eh". He said the 400+ was much better.

The one person on my line who could speak ok english, one of the few times I talked to him, said that all of the orientals working at Mesa were in the same family (of Laotian descent, also directly related by blood). I already knew that this guy's uncle and brother worked at this company (they were hispanic) but also one of the men who worked on the other side's uncle was a higher up in the company. I thought it was funny that this man (who was about 19, 20) has worked three different positions in some of the most technical fields despite only working there for 3 months with no prior knowledge. Couldn't hold a conversation about amps. I was told I had to earn that, and that it would take 10 years at the least to get to where this guy was in the company...fishy. Also fishy was the fact that all of the workers on my side had been working for 10-15 years plus at the company and never moved up from final assembly...one man i knew had only gotten a $1 raise in 10 years!


I enjoyed my work but I could not see myself doing it for 10 years. That depressed me. Also depressing was working on amps I know I'll never be able to afford.

At the end of 2 weeks, I was cleaning up thursday at the end of my shift, and the boss asks to talk to me. He immediately tells me "it's not going to work out" He could not give me a straight answer why. I showed up on time, left on time, worked my hardest the entire time, but his first response was "You're not working fast enough." I explained to him I had been working for mesa for under 2 weeks and he said "We can tell if it's not worth the time to train someone, if they don't have potential". I asked him why not place me somewhere else in the factory. He said no other positions were available. ( I recall him saying many were available when I interviewed)

I explained to him I did not understand spanish and had difficulty effectively communicating with the other members of my line. He changed his response to "Well maybe your personalities didn't match up"
I asked him how he came to this conclusion of me being to slow, he told me that my entire line and supervisor had agreed I was too slow...but the day before I saw them all talking together. My lead also talked to them one on one several times in spanish but I was never included in the conversations.

I took my 2 week's pay and left. I was effectively discharged under an "employer at will" clause.

Despite almost a week having passed since, I'm still fairly bitter. I genuinely think I was the perfect candidate for this position, had lots of potential, and did everything as best as I could as a trainee.

Am I wrong for being bitter?
 
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Am I wrong for being bitter?

Yes. You were hired to assemble wooden boxes with electronics in them, not guide the company into the next century. I would have let you go for the same reasons.

There is a time to speak and a time to keep quiet. You misfired on both pal.

-Mike
 
You could have waited at least a few months, got to know more people in different parts of the company and then, only just maybe, pitched some ideas. Even better if you got to know them well enough to have drinks with. Nobody in any business wants some new guy in his first couple of weeks telling them how they can make their business better, even if you are completely right. Sounds like you pushed too hard too soon.

On another note, maybe the boss saw your TB name and thought he didn't want a stoner working for him. Not saying you are or ever have been, but a handle like that would make some people think you like to dabble. I've lost count now of how many applicants I've passed over simply due to their Facebook page with an overabundance of partying photos.
 
You could have waited at least a few months, got to know more people in different parts of the company and then, only just maybe, pitched some ideas. Even better if you got to know them well enough to have drinks with. Nobody in any business wants some new guy in his first couple of weeks telling them how they can make their business better, even if you are completely right. Sounds like you pushed too hard too soon.

On another note, maybe the boss saw your TB name and thought he didn't want a stoner working for him. Not saying you are or ever have been, but a handle like that would make some people think you like to dabble. I've lost count now of how many applicants I've passed over simply due to their Facebook page with an overabundance of partying photos.

There was no mention of my employment on TB, and my employers Wouldn't have been able to tell this was me. My Facebook has been set to private for years and I never post pictures of partying or any other sort of thing.

I was simply under the impression that Mesa Boogie was an open minded company that would seek feedback from people who actually used their equipment on the road.

Maybe it's just me, but saying two ideas to me just doesn't seem like grounds for discharge. It doesn't sit right with me. I genuinely feel from an objective standpoint that I was fired for being a non Spanish-speaking Caucasian.
 
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IMO this sounds like it was a bad matchup from the beginning.

I agree with those who say you spoke up too soon and with the wrong ideas.

If you had said, and then demonstrated, that you had ideas that would make your line more efficient and productive, you would soon probably be on the fasttrack to a promotion.

They told you what they needed- amps out the door- not videos, new amp ideas, or criticism of their decisions.

If your vision of priorities doesn't align with the company's, who is in the wrong?

Realize something; a business is not there to serve you, you are there to serve the business and its priorities, goals and objectives. Get behind that and you'll be fine. Get off track and you'll get left.
 
I am a software engineer. So clearly my career path influences my thoughts on this. In general, I completely disagree with the responses. Clearly the hiring manager does not understand the needs of the team to which he is hiring. (Spanish speaking should have been a requirement.) Using supervisors who cannot speak English severely limits the hiring ability of the company. Second, the company should have a program in place for training new employees. Unsupervised on the job training by the company tells me that they have no interest in skilled, knowledgeable workers. This means all jobs must be as simple and repetitive as possible. This is an outdated method of manufacturing and results in poor quality. Third, the company should have a program in place for employees at any level to introduce new ideas. This is a key component to remaining competitive in the market. Not having this in place again means the company places no value in their employees except for a small circle. (And relying on a small inner circle for innovation is a sure way for a company to loose competitiveness.)

What I hear in these responses are people who buy into the corporate creed that employees are not valuable and they should just be grateful that corporate America is willing to give them a job. It's time to change that attitude.
 
Good employees are the most valuable part of any business. To become a good employee you first need to show that you can do the job you are assigned and do it well then people might be interested in your input.

It does sound like the op was up against it in regards to lack of training however that should have been what he was talking to his superiors about initially rather than how to improve the company.
 
I don't recall the OP telling the company who to improve their business processes. I believe he wanted to tell them about new product ideas that he had been developing for some time. These ideas were discussed with the hiring manager. So he clearly got the idea that his ideas were welcome in the company. If the hiring manager actually cared about how he hired, he would have told the prospect that this was not the right job for developing product ideas. If there had been a way to introduce new ideas, say via a portal, then he would have the satisfaction of being heard. This shut up and do your job attitude is not good leadership. But let's say he had experience in manufacturing and new a better way to do his job? Should he just shut up and do it the old way until he somehow earned enough credibility to make a suggestion? How would he know if he had earned his stripes? 3 months? 6 months? 5 years? By the time he gets the blessing to speak his mind, his ideas are outdated and his desire to innovate is squelched. This is the 'wait your turn' culture that kills companies. Meanwhile other companies are getting ideas that save money, increase quality and customer satisfactiion, and drive the market. It's a question of corporate culture.
 
And this is what he should have brought up as early as possible.
Where does this assumption that the employee was wrong come from? He said the man who was supposed to train him was 30' away from his station and didn't speak English. He tried to ask questions as best he could in poor Spanish, but obviously that was not going to work. Yes, he should have gone to the hiring manager and explained the situation, but I think he was trying to make the current situation work. He was only there for two weeks. He wasn't told he needed to step up his game. It appears no one said anything to him. The hiring manager or the supervisor should have lots of interaction with him from very early on to get his feedback and make sure he is on the right path. In general, people will do a good job if you offer them the tools to succeed and offer them some dignity.
 
So the general response is that op should have do e his job properly and earned a voice. That's all fine and good, if they properly train him. It makes no sense to throw someone on the line with no training and a language barrier and them fire them for being slow.


This ^ is definitely a hurdle to navigate. Not cool.

OP, by any chance did you have any broken conversations with the Hispanics and use the term "orientals"? Maybe that got back to the supervisors and they decided they didn't want any backwards thinkers there. I think that term went out over 20 years ago and is generally only usd for rug description now.

You were hired, as someone already mentioned, to put stuff in boxes at a certain pace. That's all. They don't care about any of the extra insight you may add to their company. If they had been, they wouldve hired you IF you had a certifiable engineering background or had previously been the Genz Benz guy or something.

Your first clue should've been the starting wage, but that's a topic for a whole other thread, one that never lasts here.

Good luck with future employment. I mean that in all sincerity.
 
My wife is Asian. So yes, Asian is the preferred term. However many people are not aware that Oriental is now considered a derogatory term so I was willing to overlook that.

As to your other point, are you saying that someone willing to start at the bottom and work their way up has no business in that company? If that was the case, why didn't the hiring manager make that clear?

Also are you saying that only those with a B.S. in engineering are allowed to innovate on products? I work every day with and engineers who have an associates or a degree in fields other than computer science. Some of them are the smartest engineers I have ever worked with.
 
you would have fired me for having ideas?

Sounds a little harsh, don't you think?
No, you are not understanding. I had the same reaction. You went in too pushy. You were hired as an assembly line worker, not as a designer or even a tech.
People who have worked together for a long period of time will always reject the new guy coming in and telling everyone what he knows. You have to prove yourself. You didn't take the time to do that.
As to the racial thing, I would say, could be. Although some will disagree, being white is not requirement for being a racist.
The other thing I noticed was he said you didn't fit in. Again, you were forcing your way into their established community and they resented the newcomer that wasn't like them and didn't speak their language.
We are not trying to pound on you. We are trying to help you. When you go in to a new situation, just lay back a bit. Instead of eagerly sharing your ideas, work hard at learning the current process. Sure, the language issue is a problem, but you could have sought out the better English speakers and asked for their guidance. Once you learn their system you will find ways to include your ideas and if you do improve the product or the process with one of your ideas, then you get the recognition.
Think about it from the converse perspective. If a total stranger who can't do what you have been doing for 10 years tries to tell you something that runs counter to your knowledge and experience, what is your first reaction.
Part of this is on them. They didn't do enough to get you oriented.
Sorry you had such a miserable experience - hope you learn from it.