That was a surreal day.
I just got back from our Korean wedding in Chicago late the night before. Got a call from my mother-in-law asking if we were alright, and she was telling us that a plane struck the WTC. My wife told her that was in NYC, and that we were OK. We thought it was a private plane that got into an accident. I was on my way to work, so I took off.
I got into work, and there was nobody at their desk. I walked into the break room, and saw the carnage. We were all glued to the TV or calling friends in NYC to see if they were OK. Then we heard that a plan had hit the Pentagon, and chaos ensued. People were now calling to check on fellow employees and loved ones, and the phone lines were jammed. We had employees who were at the Pentagon that day, and luckily no-one was hurt. A couple were in the server rooms downstairs, felt the thud and thought it was an earthquake. Another was in a meeting room, and had debris from the crash hit their window. Unfortunately, some of our clients did not survive the attack. Our employees were evacuated, and returned home safely.
Immediately folks either got busy doing support roles, collected water and other supplies to deliver to the Pentagon command center, gave blood, and did what they could to help. Some of us went home to check on loved ones. My main client went from being a desk jockey to running the medical command center at the Pentagon at ground zero. My job became pretty busy from that point.
When I got home that night, my wife and I went to the Afghan restaurant near our house. The level of grief and fear in there was touchable. When we asked the folks who worked there how there day was, all they could say was "It's been the hardest day of this business". People were not so friendly to this local business.
After I got home, spent some time with my wife, I went back into work. From there, I spent many nights at work...............