As a fairly self-reflective dude who isn't afraid to take an objective look at himself and say what he's bad at as well as what he's good at, I can honestly say that I suck on the phone. I've never really been too comfortable with the phone. Although I'm an introvert, I'd much rather communicate with someone in person than over the phone. I feel like I ramble on the phone and trip over myself when I feel like I have to deliver a bunch of information in a short time frame, such as leaving a voice message. I'll sometimes take 5 or 6 tries to get a voice mail greeting that I'm happy with on my own phone. My day gig has some phone duties in it, but yesterday, I spent quite a bit of time on the phone, more so than what I normally do in a typical day. At the end of the day, I was mentally drained from being on the phone so much as opposed to my other duties, which would probably be considered more taxing by anybody who fancies themself an armchair cognitive psychologist. Ready for the real contradiction? I enjoy public speaking, but I hate talking on the phone! Is there anyone else here not great with the phone? Any tips on how to get better? Anyone with a background as an administrative assistant or in a service center whose major job duties center around the phone? Sorry for all the sentence fragments in this paragraph, including this one.